Senior Director, Chief of Staff

· Remote

Location

Remote

Type

Full Time

Job Description

Senior Director Chief of Staff

Reposted 3 Hours Ago
New York NY USA
Hybrid
161K-230K Annually
Senior level
AdTech • Digital Media • Internet of Things • Marketing Tech • Mobile • Retail • Software
Are you ready to be the difference?
The Role
The Sr. Director Chief of Staff supports the CEO prioritizes strategic decisions coordinates cross-functional initiatives and ensures organizational effectiveness.
Summary Generated by Built In
Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum a leader in the fast-paced world of connectivity and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives fuels businesses and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product commitment to our people and the connections we make in every community.
If you are resourceful collaborative team-oriented and passionate about delivering consistent excellence Optimum is the Company for you!
We are Optimum!
Job Summary
The Sr. Director Chief of Staff is a senior leadership role embedded within the Office of the CEO serving as the connective tissue between the CEO's Office and the broader organization. This role is a strategic and operational partner responsible for ensuring that the CEO's time attention and organizational priorities are protected sequenced and executed with precision. This individual reports to the Head of Office of the CEO.
This is a role that requires equal comfort between balancing influence and action. Everything from driving execution against priorities overseeing an employee roundtable and holding senior leaders accountable for a deliverable that is overdue. It demands someone who thrives in ambiguity operates with urgency and understands that success in this role is measured entirely by the success of the people and agenda it serves.
To apply for this position the company will need:
  • An updated resume
  • A cover letter describing your interest and qualifications toward the role
  • Additionally internal applicants must confer with their direct leader to ensure their support in applying for the role. Optimum reserves the right to contact the applicant's manager.

Responsibilities
Strategic Prioritization & Decision Support
  • Partner with the Office of the CEO the CEO and ELT to identify sequence and accelerate the organization's highest-leverage priorities.
  • Serve as a thought partner in evaluating competing demands on the CEO's attention and making recommendations on where focus and resources should be directed.

Follow-Through & Organizational Effectiveness
  • Translate CEO decisions and directives into clear ownership timelines and accountability structures.
  • Serve as a primary point of coordination between the CEO's office and functional leaders ensuring seamless execution across complex cross-functional workstreams.
  • Track commitments made in leadership forums and drive follow-through without requiring direct CEO involvement.
  • Anticipate friction points identify where execution is stalling and intervene with the right leaders to unblock progress.
  • Surface patterns risks and opportunities from across the organization that merit CEO awareness.

Logistics & Office of the CEO Operations
  • Help oversee the end-to-end operational logistics of the Office of the CEO including the corporate master calendar CEO meeting planning and preparation among others.
  • Coordinate with internal partners to create meeting and presentation materials required by the CEO.

Agenda Development & Meeting Architecture
  • Develop and manage the agendas and follow ups for CEO-driven meetings.
  • Ensure that every CEO touchpoint review and leadership engagement is purposeful well-prepared and connected to strategic objectives.
  • Lead pre-meeting preparation for CEO's meetings including defining expected outcomes ensuring the right people are in attendance and that materials are provided to the CEO in a timely fashion.

Qualifications
• 10+ years of progressive leadership experience with demonstrated success operating at or adjacent to the executive level in a complex fast-moving organization
• Exceptional organizational intelligence -discerning between short- term priorities and long-term focuses understanding how decisions get made where power sits and how to move things forward without direct authority
• A track record of building and managing operating rhythms governance structures and cross-functional accountability systems
• Outstanding written and verbal communication skills; able to synthesize complex information quickly and communicate with clarity to any audience
• High emotional intelligence and discretion; capable of handling sensitive information and navigating complex interpersonal dynamics with maturity
• A bias toward action paired with rigorous attention to detail - closing loops consistent follow through and holding others to the same standard
At Optimum we're fueled by our four core pillars: Taking Ownership Upholding Transparency Creating Community and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration innovation and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence trustworthiness and thriving community and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career seize this opportunity today and join our winning team so together we'll shape the future of connectivity.
All job descriptions and required skills qualifications and responsibilities for a particular position are subject to modification by the Company from time to time in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color creed national origin religion age disability sex sexual orientation gender identity or protected veteran status or any other basis protected by applicable federal state or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.
Optimum collects personal information about its applicants for employment that may include personal identifiers professional or employment related information photos education information and/or protected classifications under federal and state law. This information is collected for employment purposes including identification work authorization FCRA-compliant background screening human resource administration and compliance with federal state and local law.
Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Pay is competitive and based on a number of job-related factors including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $161186.00 - $230265.00 / year. The rate/range provided herein is the anticipated pay at the time of hire and does not reflect future job opportunity.
Nearest Major Market: Brooklyn
Nearest Secondary Market: New York City

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The Company
HQ: Long Island City NY
9000 Employees
Year Founded: 1973

What We Do

We Make a Difference Because We Are the Difference! At Optimum we’re not just connecting people – we’re transforming how they experience the world. With a footprint spanning 21 states and serving approximately 4.5 million residential and business customers we're building the future of connectivity through innovative services like Optimum Fiber Internet Optimum TV and Optimum Mobile. This connectivity wouldn’t be possible without our tremendous workforce of driven employees who are dedicated to ensuring the best possible experience for all of our customers and co-workers We’re a team of bold thinkers curious leaders and collaborative problem-solvers united by a culture that values inclusion innovation and impact. At Optimum every voice matters every idea counts and every team member has the opportunity to grow lead and make a difference. From developing next-gen technology to bridging the digital divide to supporting education and emergency response efforts we lead with purpose and heart. Our Be The Difference initiative drives us to make a positive impact ensuring that our efforts resonate far and wide. From our products and services to our community impact we are creating connections driving innovation and POWERING this world forward. You can be a part of an exciting and transformational workplace at Optimum. Join us to Be the Difference!

Why Work With Us

Our mission is simple: deliver the best customer and employee experience while transforming how we work and grow. We’re on a journey to become the connectivity provider of choice – investing in our network reimagining our products and building a culture where people thrive. With nearly 4.5 million customers across 21 states we’re transforming fr

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
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HQNew York NY
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Date Posted

04/08/2026

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