Senior Director, Consulting Services

Bullhorn is the global leader in software for the staffing industry. After more than 20 years, more than 10,000 companies rely on Bullhorn’s cloud-based platform to power their staffing processes from start to finish. Led by the original co-founder, partnered with venture capital, and powered by seasoned leaders across a global workforce with an eye toward innovation, Bullhorn has had year over year growth, making it the market leader in the recruitment software space while allowing for new opportunities for over 29% of our employees to advance their careers in the past 12 months.

We are a remote-first organization and over 38% of our employees reside outside the United States. Headquartered in Boston, we also have offices in London, Brighton, Rotterdam, Frankfurt and Sydney (just in case you’re in the area to stop by). Whether you’re local or remote, our vision is to ensure every employee has a sense of belonging, a voice that is heard, and a clear path for success. Your incredible experience as an employee will consist of flexible work hours to ensure a positive work-life balance and use Zoom, Slack, and other tools to stay connected.

About the Role

Reporting to the Vice President, Global Consulting for the Bullhorn Core PS Team, the Senior Director, Consulting Services will be responsible for leading and managing a consulting segment that is partnering with Field, NAM, and Enterprise clients to create, execute, monitor and control a successful delivery experience. 

You will be responsible for managing the roadmap, budget, relationships, executive updates, steercos, governance and oversight of all projects that fall within your segment. Accountable for managing the three main pillars of a successful practice: people management, portfolio/delivery management and sales support.

A typical day will include...

• Set and drive strategic direction, ensuring profitable growth of the practice, quality of consulting delivery, and maintaining customer referenceability.

• Ensure practice job performance and provide coaching, counseling, and motivation to your next level leaders as well as individual contributors, to maximize performance of the team.

• Cultivate cross-functional communications through the creation and maintenance of strategic, collaborative relationships with other lines of business, which may include Technical Services, Product Development, Product Marketing, Support and Sales.

• Engage with top external stakeholders of key accounts in your portfolio, building successful and long lasting relationships.

• Resolve staffing issues for very complex engagements.

• Build, maintain, lead, manage, and direct a team of strategic consultants and solution architects..

• Drive achievement of key metrics that drive financial health and growth.

• Drive key strategic initiatives to help build and optimize the development and evolution of the delivery practice.

This role is a fit for you if...

• 5+ years of consulting services management experience with P&L responsibility.

• 10+ years consulting or staffing industry experience.

• Ability to develop and maintain relationships at the executive level. 

• Demonstrable experience leading large teams, maintaining employee engagement and continued professional development. 

• Excellent written and verbal communication, with the ability to work with all levels of individuals in an organization.

• Ability to travel a maximum of 25% to customer sites within your region.

What we offer...

• Benefits eligibility effective DAY ONE including Medical, Dental, Vision, 401(k), 401(k) Match, and more
• Unlimited Vacation
• Mental health benefits (EAP & 98point6)
• Full Access to LinkedIn Learning
• Quarterly paid volunteer days
• Lucrative Employee Referral Program (eligible for prior to your first day)
• Career development opportunities up/across Bullhorn

Bullhorn's core purpose is to create an incredible customer experience, which starts with first creating an incredible employee experience. Our vision is for every employee to have a sense of belonging, a voice that is heard, and a clear path for success. We are committed to building diverse and inclusive teams, and our culture is shaped by our five core values: Ownership, Energy, Speed & Agility, Service, and Being Human.

We’re looking for real-life humans, each with their own unique set of thoughts, beliefs, cultures, identities, and a background and body that is completely individual. We also love humans who have taken less traditional paths of education and believe that experience and learning come in many forms. Together, all these unique individuals make Bullhorn stronger. If you’re reading this, you’re probably applying for/considering applying for a job with us, and we want you to know that Bullhorn is an equal opportunity employer. For us, that means we always have, and will always, strive to be as inclusive as possible in all aspects of employment and that we do not and will not tolerate discrimination of any kind.