​​Senior Director - Corporate Security, Health & Safety

Join the team as Twilio’s next Senior Director Corporate Security.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco we have presence throughout South America Europe Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio we support diversity equity & inclusion wherever we do business.

About the job

We’re seeking a highly experienced and dynamic security leader for the position of Sr. Director of Corporate Security. This individual will have responsibility and influence over multiple facets of the Corporate Security program such as Physical Security Health & Safety Executive Protection Travel Security and others. In this role you will cultivate a safe healthy and secure environment for all Twilions. You'll work through challenging situations and circumstances that will affect the safety of the entire company and our workforce. You will have the opportunity to create and mature the existing Corporate Security function with a dynamic and experienced team behind it.

Responsibilities

In this role you’ll:

• Build the strategy vision priorities and plans along with the tactics to deliver on these for the protection of Twilio its physical offices and its employees.

• Develop and deliver on the duty of care of our remote first Open work environment

• Create and manage effective operating model and governance including policies procedures departmental OKRs and runbooks

• Conduct regular risk assessments to identify potential security risks and vulnerabilities within the organization. Develop strategies and action plans to mitigate risks improve security measures and respond effectively to incidents

• Establish operational plans for crisis response recovery evacuation workplace violence and emergency events

• Oversee the day-to-day security operations of the organization including access control systems surveillance systems and security personnel

• Deliver education programs and communications on security policies and topics to ensure Twilions are adequately informed and equipped to manage potential security issues

• Design and execute periodic internal security technology audits to ensure practices are followed

• Support geopolitical and geographical threat intelligence

• Champion the needs for Corporate Security by building strong relationships with business partners and cross functional teams to ensure your vision is realized.

• Develop and maintain partnerships and when necessary act as the company's liaison with law enforcement

• Identify and evaluate emerging security technologies tools and solutions to enhance the organization's security posture. Make recommendations for the adoption of new technologies

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

• Demonstrated track record of building global physical and corporate security programs

• Ten to twelve years of experience managing multi-sectional corporate and physical security teams

• Responsible for developing and implementing comprehensive security strategies policies and procedures to protect our organization from threats and ensure the safety and security of our employees and facilities

• High level of experience in communicating directly with CEO's and other executive level staff of large entities specifically in the private or corporate setting

• Familiarity with security standards around physical and remote operations and facilities on a global scale

• High level of operational experience specifically in the private or corporate setting

• Extraordinary organizational analytical and problem-solving skills

• Comfortable traveling to all of the Twilio sites and global operations

• Experience implementing new programs and rolling them out to regional and global teams

• Strong communication and stakeholder management abilities

Desired:

• Remote first tech company experience

Location

This role will be remote but is not eligible to be hired in San Francisco CA Oakland CA San Jose CA or the surrounding areas.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role approximately 25% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

There are many benefits to working at Twilio including in addition to competitive pay things like generous time-off ample parental and wellness leave healthcare a retirement savings program and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems take initiative pitch in when needed and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So if you're ready to unleash your full potential do your best work and be the best version of yourself apply now!

If this role isn't what you're looking for please consider other open positions .

*Please note this role is open to candidates outside of Colorado California New York Washington and Washington D.C. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado or Washington D.C. : $199040 - $248800.

• Based in New York Washington State or California (outside of the San Francisco Bay area): $210720 - $263400.

• Based in the San Francisco Bay area California: $234160 - $292700.

• This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are eligible for the following benefits: health care insurance 401(k) retirement account paid sick time paid personal time off paid parental leave.

The successful candidate’s starting salary will be determined based on permissible non-discriminatory factors such as skills experience and geographic location within the state.

Applications for this role are intended to be accepted until 09/30/2024 but may change based on business needs.