Senior Director eCommerce Development Residential

Spectrum

Senior Director eCommerce Development Residential

Reposted 5 Hours Ago

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Stamford CT USA

Hybrid

Senior level

Information Technology • Internet of Things • Mobile • On-Demand • Software

The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.

The Role

The Senior Director of eCommerce Development leads engineering teams for Spectrum's digital sales platform ensuring high performance and scalability. Responsibilities include mentoring managers guiding product teams and integrating AI solutions while aligning technical initiatives with business outcomes.

Summary Generated by Built In

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship now or in the future.
Imagine leading the engineering teams behind the largest digital sales platform at Spectrum responsible for driving billions in revenue and serving hundreds of thousands of daily visitors. As Senior Director eCommerce Development Residential you will shape the technical direction architect scalable solutions and foster leadership across teams building acquisition checkout and post-purchase experiences. Your expertise will directly influence how customers connect with Spectrum's residential products.
How You'll Make an Impact

Direct engineering delivery for the residential buyflow the top sales channel touching all Spectrum internet TV and voice customers
Guide multiple product teams to build scalable and modern solutions that adapt to evolving business requirements
Mentor engineering managers and tech leads to empower autonomous decision-making and strong technical leadership
Collaborate with Architecture to advance platform modernization including component libraries API optimization and modular patterns
Drive AI adoption integrating AI-assisted development tools and AI-powered customer experiences such as conversational buyflows
Solve complex challenges at scale enhancing performance release reliability and platform integration across 10+ teams
Translate technical initiatives into business outcomes connecting engineering decisions to conversion rates speed to market and customer satisfaction

Working Conditions

Office environment
Some travel required
Eligible for Hybrid Work Policy; up to one day per week from home

What You'll Bring to Spectrum
Required Qualifications
Education

Bachelor's degree in computer science software engineering or related technical field or equivalent experience

Experience

12+ years of software engineering experience with increasing leadership responsibility
5+ years leading engineering organizations of 30+ engineers across multiple product teams
5+ years at Director level or above managing engineering managers or senior tech leads
10+ years delivering large-scale consumer-facing web applications with high availability and performance requirements
7+ years driving platform modernization and architectural transformation while maintaining delivery velocity
7+ years operating in matrixed organizations with cross-functional partners

Skills

Strong architectural judgment across front-end back-end and API orchestration
Deep understanding of modern web architecture including Angular component-based frameworks TypeScript SCSS RxJS NgRx
Experience with Node.js backend orchestration API management and middleware integration
Integration with complex backend services such as product catalogs billing credit/risk assessment and payment processing
Platform scalability expertise including modular architecture micro-frontends and API optimization
CI/CD pipeline management release strategies and feature flagging at scale
Performance engineering including page load API response and caching
Observability and monitoring for application health and incident response
Knowledge of accessibility standards (WCAG 2.1 AA)
Familiarity with security practices including WAF fraud prevention and PCI
Ability to drive scalable engineering solutions without micromanagement
Balance platform investment with product delivery
Translate technical complexity for executive audiences

Preferred Qualifications
Education

Master's degree

Experience

Experience in telecom cable broadband wireless or mobile industries
Experience leading engineering organizations of 50+ engineers across multiple product surfaces

Skills

Engineering leadership in telecom cable or large-scale eCommerce with residential products
High-traffic acquisition funnel experience conversion optimization and A/B testing
Understanding of residential telecom domains including serviceability and customer flows
Proven improvement of engineering velocity using agile metrics
Design system adoption and component library governance at scale
SSR experience with Angular and its impact on SEO and performance
AI/ML integration in eCommerce including conversational commerce and development tooling
Scaling engineering organizations through hiring restructuring and leadership development
SEO optimization store locator functionality and marketing page performance in eCommerce

#LI-DH1
MST821 2026-73841 2026
Here our employees don't just have jobs they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history if any will be considered in a manner consistent with applicable laws including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet® TV Mobile and Voice. Beyond our connectivity solutions we also provide local news programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer including job seekers with disabilities and veterans.
#BI-Hybrid

Skills Required

Bachelor's degree in computer science software engineering or related technical field or equivalent experience
12+ years of software engineering experience with increasing leadership responsibility
5+ years leading engineering organizations of 30+ engineers across multiple product teams
5+ years at Director level or above managing engineering managers or senior tech leads
10+ years delivering large-scale consumer-facing web applications with high availability and performance requirements
7+ years driving platform modernization and architectural transformation while maintaining delivery velocity
7+ years operating in matrixed organizations with cross-functional partners
Strong architectural judgment across front-end back-end and API orchestration
Deep understanding of modern web architecture including Angular and related technologies
Experience with Node.js and API management
Platform scalability expertise including modular architecture micro-frontends and API optimization
Performance engineering skills including page load and API response
Familiarity with security practices including WAF and PCI
Ability to drive scalable engineering solutions without micromanagement
Balance platform investment with product delivery
Translate technical complexity for executive audiences

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The Company

HQ: Stamford CT

100000 Employees

Year Founded: 1993

What We Do

Our Product and Technology team creates develops and operates the nation’s fastest mobile service most reliable internet service most viewed live TV app and the most advanced WiFi serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together. The experience within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer architect engineer developer operator or data scientist. We are creative disciplined hard-working complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

Why Work With Us

At Spectrum we continually refine technology process and structure. We are committed to delivering a superior network infrastructure the most competitive products and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.