Senior Director, Expansion Sales

What we're looking for

Reporting to the Chief Customer Officer, the Senior Director, Expansion Sales will lead the North America expansion sales team focused on driving growth within our customer base. You will support the management team by hiring great talent, driving accountability, forecasting and coaching. You will lead an organization of 48 AEs, 2 second line leaders, and 5 managers. This role's scope will grow throughout the year and will include adding additional teams. 

You will build on our inclusive environment while instilling operational rigor into the business. An emphasis on data-driven forecasting, analyzing the effectiveness of sales and marketing strategies, and partnering with your Ops team to maintain a robust reporting infrastructure are all core requirements of the role. You will partner with our Sales Strategy and Ops team to develop the sales strategy for this sales motion focused on near-term optimization and long-term growth. You will be a coach and a mentor, set the tone and culture, and drive results. You will cultivate a team culture aligned to Momentive's core values with a focus on revenue achievement, accountability, operational excellence, and teamwork.

You will

• Lead the NA Expansion Sales team, driving the teams to hit their monthly and annual goals.
• Manage a high-growth organization and set sales strategies and programs to achieve account and revenue goals
• Use data to guide your management of the business including business planning, evaluation of key performance metrics, accurate summaries and analysis of activity, results and forecasts.
• Provide leadership and oversight for the Sales team, including mentoring and development to drive quota attainment.
• Hold leaders and individual contributors accountable to their commitments while cultivating an inclusive and high performing team culture. Work with our partners in Marketing, Product, PMM, Solutions Engineering, Professional Services, Legal, Finance, and Sales Ops to understand and implement initiatives to increase pipeline and bookings, differentiate our solutions, and improve the effectiveness and productivity of the team.
• Provide strategic guidance and insight to the team and business about market trends and customer attitudes.
• Emphasize the importance of data-hygiene by promoting use of our CRM in tracking leads, pipeline, deal structure, and wins.
• Foster continuous improvement; ensure that all sales activities (sales calls, pipeline development, account planning, customer account reviews, close cycles, etc.) are effective and scalable.
• Provide regular, data-based updates to the sales leadership team and executive partners regarding progress against quota attainment, team performance, and any challenges or roadblocks.
• Have a Customer First mentality

You have

• 10+ years' sales leadership experience, leading a 25+ person organization of Account Managers 
• Domain expertise in SaaS.
• People leadership skills and a desire to set the tone and culture of our growing sales team.
• A data-driven approach to decision-making; experience using Salesforce to manage the business, including team sales tasks, pipeline, and closing data.
• Experience building a go-to-market strategy and sales plan, establishing a new sales motion, and building a culture of operational excellence.
• 5+ years of experience as an account manager

Who we are and what we do

Momentive (NASDAQ: MNTV), maker of SurveyMonkey, is a leader in agile experience management, delivering powerful, purpose-built solutions that bring together the best parts of humanity and technology to redefine AI. Momentive products, including GetFeedback, SurveyMonkey, and its brand and market insights solutions, empower decision-makers at 345,000 organizations worldwide to shape exceptional experiences. More than 20 million active users rely on Momentive to fuel market insights, brand insights, employee experience, customer experience, and product experience. Our vision is to improve human experiences by amplifying individual voices. Learn more at Momentive.ai.

What we offer our employees

The base pay and on-target commission provided for this position ranges from $302,855 - $409,745 /year depending on geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience.

Bonuses, commissions, and/or equity may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits.

In addition, we've won multiple Culture and Employee awards, including Comparably's Best Workplace for Women and Diversity and Best Company for Perks and Benefits and Work-Life Balance, and received recognition for our forward-looking benefits policies, including best workplace for parents, vendor benefits standards, and our annual holiday refresh.

Our commitment to an inclusive workplace

Momentive is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

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