Senior Director - Marketing Insights & Analytics

About You

The Senior Director Marketing Analytics & Insights will contribute to Nutrafol’s growth by identifying actionable insights that enhance the customer experience and drive revenue growth across the organization's various sales channels. The ideal candidate will have a passion for understanding consumer behaviors a consistent track record of successfully tackling complex measurement challenges in digital channels and a strong foundation in the B2C/DTC e-commerce space.

The ideal candidate is data-driven results-oriented and comfortable operating across all levels of the business from strategic to tactical. Reporting to the VP of Data & Insights this role will be filled by a high performer with experience developing tools to predict revenue and spend recommendations identifying and quantifying high-value actions and identifying and understanding the behavior of audience segments/cohorts.

The team's perfect fit is someone who is energized by working with fast-paced entrepreneurial teams with a high degree of ownership. This role requires comfort working with complex challenges appreciation of white space and the ability to work with stakeholders across marketing technology and business roles.

Responsibilities:

• Oversee the development of key analyses using data insights measurement and data science to influence and support the organization's marketing strategy and align with overall business goals

• Lead the design and application of innovative solutions in areas such as attribution media mix modeling media spend planning incrementality experimentation and lifetime value

• Own and develop a robust revenue forecasting model that supports leadership in understanding how we are performing within a current month and where we are estimated to land for the year  based on historical trends and forward-looking assumptions

• Continually evolve analytics processes and tools in innovative ways; incorporating new sources of data and scientifically validated assumptions to improve understanding of Nutrafol’s digital business and customers

• Leverage analyses and insights to support improvements in customer experience and e-commerce revenue growth

• Identify and understand the behavior of buyer segments/cohorts

• Work in collaboration with team leads of Growth Marketing Product Marketing Brand Marketing Retention Marketing and Digital Product in order to realize the company’s strategic vision

• Manage a team who is responsible for mining Nutrafol.com traffic engagement and sales data to drive actionable insights on a product category and general business level

• Partner with the Business Intelligence team to deliver meaningful customer insights through development of automated and ad-hoc reports

• Partner with Data Engineering to bring various models / tools / data science practices to life in an automated fashion via the data warehouse

Requirements:

• Bachelor's degree in marketing statistics mathematics economics or other quantitative discipline

• 10-12 years of hands-on experience in digital marketing analytics within the eCommerce space

• 5+ years of experience managing team members

• Deep understanding of statistical methods and experiment design to measure cross-channel marketing performance

• Experience with predictive analytics and digital experience personalization

• Advanced capabilities in extracting and manipulating large data sets using SQL or similar tools

• Strong analytical skills and ability to synthesize data and simplify findings to solve business issues or identify opportunities

• Experience in building reports and visualizations using Tableau

• Expert knowledge of digital analytics including systems like Google Analytics and Mixpanel

• Detail oriented with a high degree of accuracy

• Demonstrated sense of urgency and accountability to deliver strong results

• Extremely proficient in Excel

• Strong working knowledge of the full Microsoft Office suite (MS Word PowerPoint etc.) and Google Suite

Preferred:

• Experience with DTC and/or subscription-based businesses