Senior Director, Media Client Strategy

At PMG, we exist to inspire all people to feel that anything is possible personally and professionally. It’s what powers us to deliver value, innovation, results, and Digital Made for Humans™ for the world’s most ambitious brands by bringing a more human-centric approach to digital. 

Our organization specializes in driving business and brand strategies for a diverse array of ambitious global clients. As the Senior Client Strategy Director, you will lead a global team, foster relationships with Fortune 500 brands, and spearhead strategic projects worldwide. Your role will involve collaboration across various disciplines (media, strategy, creative, data, and tech), managing and mentoring team members, and providing insight into client financials and profitability. As part of the wider leadership team, you will help shape the future of both the clients you partner with and the agency as a whole.

Key Responsibilities:

• Manage a diverse team of directors, supervisors, and leads, overseeing daily tasks and promoting professional career development.
• Provide executive leadership for large client groups, maintaining direct communication with key client-side decision-makers.
• Oversee and manage clients across multiple verticals.
• Evaluate P&L, meet profitability goals, identify growth and cross-selling opportunities, and assess resource needs and support.
• Strategically guide client partnerships, improving and integrating media plans, incorporating insights, and targeting broader business goals.
• Continuously assess business needs, addressing areas of weakness such as team design, relationships, results, processes, and upcoming challenges.
• Drive results against a multitude of goals across the funnel, track progress, and report to decision-makers at an executive level.
• Navigate clients' internal structures, partnering with key stakeholders, and facilitate broad communication to overcome obstacles in matrixed organizations.
• Understand and challenge performance limits across various channels, both internally and externally managed.
• Efficiently clear roadblocks for client teams, ensuring they meet or exceed expectations and deliver effectively.
• Actively participate in client meetings at various levels of seniority, offering support as needed.
• Collaborate with media leads to foster key partner relationships (Google, Facebook, Amazon, etc.), ensuring the agency remains at the forefront of opportunities, betas, and support.
• Lead executive-level communication and strategic planning, nurturing relationships with key business stakeholders.

Skills & Experience:

• 10+ years of related work experience in retail, with 5+ years in a supervisory role.
• Experience in multi-channel digital marketing and managing digital media campaigns with KPIs across each stage of the funnel.
• Bachelor's Degree or equivalent work experience.
• Fast, accurate, and authoritative analysis, forecasting, and decision-making.
• Strong management and team development skills.
• Robust commercial and business acumen.
• Proven record of lasting, mutually beneficial business relationships.
• Excellent verbal and written communication skills.
• Logical, organized, and adept at prioritizing.
• Strong analytical skills with proficiency in Microsoft Excel.
• Ability to construct or delegate clear, focused presentations for any audience.
• Proficient presentation skills in PowerPoint or Keynote.

About PMG: 

PMG is a global independent digital company that seeks to inspire people and brands that anything is possible. Driven by shared success, PMG uses strategy, creative, media, and insights, as well as its proprietary marketing intelligence platform Alli, to deliver Digital Made for Humans™. Our team is made up of over 500 employees globally, and our work for brands like Apple, Athleta, Best Western Hotels & Resorts, Kohler, McDonald’s, Nike, Old Navy, Sephora and Shake Shack runs across 85+ countries and has received top industry recognition from Cannes Lions to Adweek Media Plan of the Year.

Ranked by Deloitte, Inc., Entrepreneur, and Adweek as one of the fastest-growing companies in the nation, PMG has grown because of its commitment to continuous improvement, business integrity, cultivating dynamic relationships, and putting people first. The company has been named Adweek's Breakthrough Media Agency of the Year, MediaPost's Independent Agency of the Year, 7X Ad Age Best Places to Work, 3X Best Places for Working Parents, and one of Fast Company's Best Workplaces for Innovators.

Being part of PMG means being part of a company culture that’s unmatched in digital. We’re willing to work hard to serve our clients and deliver value, results, and innovation -- which often requires true grit and remaining agile. We believe in taking care of ourselves and each other so that we continuously improve in every way. 

We’d love to get to know you and share more about why we love PMG and the work we do.  

Join us in making digital more human → Apply Now

In alignment with our core values to be inclusive and always change for the better, PMG is committed to creating a more diverse and inclusive culture, and we are proud to be an equal opportunity employer. We believe we only change for the better by bringing different people to our company. PMG recruits, employs, trains, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Learn more about our commitment to Diversity and Inclusion and our action plan for change here.