Senior Director of Growth Data Science and Analytics

Do the best work of your career as a champion for small and mid-size businesses.

BILL is a leader in financial automation software for small and midsize businesses (SMBs). As a champion of SMBs, we are dedicated to automating the future of finance so businesses can thrive. Hundreds of thousands of businesses trust BILL solutions to manage financial workflows, including payables, receivables, and spend and expense management. With BILL, businesses are connected to a network of millions of members, so they can pay or get paid faster. Through our automated solutions, we help SMBs simplify and control their finances, so they can confidently manage their businesses, and succeed on their terms. 

BILL is a trusted partner of leading U.S. financial institutions, accounting firms, and accounting software providers. We have operations in San Jose, CA, Draper, UT, Houston, TX and Sydney, AUS and are continuing to expand into other geographic locations. If you’re looking for a place that helps you do the best work of your career, look no further than BILL.

This position is based at our San Jose office and is a hybrid in office role.

Make your impact within a rapidly growing Fintech Company

Bill.com's tremendous growth has created a rich set of data on the economic activity of small and medium businesses across the US, including millions of businesses in our e-payment network. We are looking for a talented data science leader to help amplify this growth. 

Key responsibilities:

• Accelerate our product-driven growth initiatives, in close partnership with Product Management. This includes (1) developing and aligning an end-to-end set of funnel metrics to provide detailed instrumentation of the customer journey, (2) developing forecasts and goals for key driver metrics and business outcomes that product teams can use as experimentation metrics, (3) developing and executing a program of experiments to optimize the stages of the new customer journey, and (4) helping Product size and prioritize opportunities by generating sizing models and assisting with sizing exercises. 
• Accelerate our marketing and sales-driven growth initiatives. This includes (1) creating detailed data sets covering every current and prospective customer, (2) building machine learning based conversion and up-sell propensity models, and (3) collaborating with marketing and sales teams to operationalize the models
• Develop and share insights on customer behavior and market opportunities with cross-functional teams
• Lead a team of 8 data scientists and analysts

You would join Bill.com's central Analytics and Data Science team, working closely with data scientists and analysts to conduct this work. You would also collaborate closely with numerous functions across Bill.com, including Product, Marketing, Revenue (Sales), Engineering, Customer Success, Finance and Legal.

We’d love to chat if you have:

• Extensive experience leading product analytics teams at a senior director level with emphasis on growth; marketing analytics expertise a plus
• Strong passion for using data to drive growth -  modeling, analyzing and interpreting user acquisition and activation data throughout all phases of the customer lifecycle
• Outstanding skills in partnering with Product, Marketing and Sales leadership to drive growth 
• Hands-on expertise in data mining, analytics, statistics and applied machine learning
• Player-coach: great at doing the work yourself, and in supervising team members to do it 
• Executive level communications skills

Let’s talk about benefits

• 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
• HSA & FSA accounts 
• Life Insurance, Long & Short-term disability coverage
• Employee Assistance Program (EAP)
• 11+ Observed holidays and wellness days and flexible time off 
• Employee Stock Purchase Program with employee discounts
• Wellness & Fitness initiatives
• Employee recognition and referral programs
• And much more