Senior Director of PMO

Overview
The Senior Director, Tech Strategy, Planning and Governance, is responsible for driving the creating, implementation and audit of processes within the PMO. This person is accountable for technology strategic planning, communication, and change management plans throughout the Shared Services enterprise. Strategic planning will also include overseeing the portfolio and project management processes and tools. The senior director will also support the development of long-term goals and strategic objectives and identify, analyze, and monitor issues that affect growth, cost and productivity. The senior director will report to the Vice President Technology Strategy, Planning, and Governance.
Responsibilities
WHAT YOU WILL DO
Responsibilities

• Strategic Planning: Facilitate processes to design and document strategic goals, outcomes and related projects. Oversee business case development of project plans aligned with strategic objectives.
• Portfolio Management:
• Set project planning processes and standards to determine the resources and schedule required to deliver strategies, and facilitate a process to allocate budget and resources to the portfolios, including managing dependencies between strategic resources.
• Develop, promote and maintain standards and tools for portfolio and project management, with the goal of delivering every project on time, within budget and within scope.
• Establish and oversee strategy/project change control processes.
• Act as principal liaison to the Business Unit PMO teams
• Facilitate communication and negotiation with leadership and other key strategy stakeholders, including regular reports and strategy progress meetings

• Project Planning and Execution:
• Oversee creation and maintenance of project scope documents to ensure effective planning and define and manage risks, performance, roles, resources, communications, and quality.
• Support leadership team in monitoring the scope, quality, schedule and cost of the strategic portfolio, including working with directors and project leads to review and assure delivery of all major strategy and project deliverables and milestones.
• Oversee management of portfolio risks and issues, including regular assessments.
• Business Guidance, Processes and Tools:
• Develop and ensure effective implementation of key processes and tools to support project portfolio management for all project components (i.e., scope definition, analysis and planning, implementation, change management and deliverables)
• Develop and manage a process to design/update, approve and communicate program and operations guidance that is effective and ensures consistent operations.
• Change Management and Communications
• Leverage expertise in change management best practices to develop multi-faceted change management communication strategies for IT and lead the creation, development and execution of those strategies for major company-wide initiatives.
• Partnering with the IT communications leader, Develop messages, content, channels and other materials to support the company's internal communications and drive awareness/adoption of large-scale change initiatives at senior leadership, project team and all-employee levels.
• Management and other duties:
• 3 resources and cross team

Desired Skills & Experience
ABOUT YOU

• Bachelor's degree required with minimum 15 years of business experience, 5 years of supervisory experience
• Solid technical background with hands-on experience in strategic level planning and large organizational project portfolio management structures, with Project Management Office leadership desired.
• Experience in managing large projects including proven ability to deliver on time, scope and budget.
• In-depth experience in business process change and/or technology application development and implementation is essential.
• Experience in managing global projects and multi-cultural project teams, as well experience in managing virtual teams where members are located in multiple countries and timezones.
• Excellent interpersonal skills and ability to work as part of a team both directly and virtually, including ability to consult widely, bring together diverse views, and facilitate agreement on critical issues.
• Excellent written and verbal communication skills and organizational skills required.
• Strong working knowledge of Microsoft Office and project management tools and applications required.

Benefits
TOTAL REWARDS
Our total rewards philosophy integrates programs for compensation, benefits, recognition, learning and development, corporate culture, corporate citizenship and work-life balance. While individual program components may differ by country, some things remain constant:

• our commitment to rewarding results
• opportunities to work with talented and driven individuals at every level of our company who respect each other, treat each other fairly and hold one another accountable for our customers'-and our company's-success

There's more ...

• inclusive employee resource groups
• generous medical, dental, vision and other great benefits
• paid parental and medical leave programs
• 401(k) with a company match component and profit sharing
• 15 days of paid time off plus company holidays
• Hybrid work model with flexibility
• tuition reimbursement and student loan repayment assistance

Contact Information
EQUAL OPPORTUNITY EMPLOYER
We are an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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