Senior Director of Product

As the Senior Director of Product, you will be responsible for product planning activities, including developing product strategy, roadmap, and pricing, as well as authoring of product specifications. This role is also responsible for developing the go to market activities and materials for all relevant products. The ideal candidate will have extensive experience designing, developing and delivering B2B SaaS products.

This individual works with cross functional teams including sales, customer success, legal, compliance, info sec, implementation, data science, engineering, operations, and customer support to maintain a 360 degree view of their products and to be the central point of synthesis. This role also has client-facing responsibilities. This position is an analytical, slightly technical position, and even hands-on in some cases to grow and guide the future product set. 

What You Are Accountable For

• Product Planning and Roadmap
• Work cross-functionally with engineering, marketing, sales, finance and the leadership team to develop customer insights, gather requirements, prioritize the roadmap, and create materials to support deployment.
• Build and own feature development and specifications
• Design and prioritize product features based on organizational goals Conduct monthly reviews with cross-functional teams and leadership for alignment
• Be liaison to Product Owners and act as a representative of the customer / end user
• Develop and maintain competitive analysis for both product and marketing
• Develop and maintain return on investment (ROI) for all solutions/products
• Write functional specifications and client facing product documentation such as sales and training materials and implementation documentation
• Partner with Marketing to develop and execute on the Go-To-Market strategy for your assigned Solutions
• Own features of several APIs used by clients 
• Monitor and measurably improve coverage, efficacy, and other KPIs of existing products 
• Anticipate risks and resolve complex-issues
• You should expect that the products and APIs you own will change based on company needs and that you might assigned new products with yet to be defined capabilities
• Lead quarterly consultative workshops with existing clients to explore opportunities for expanding use of the products across the enterprise.  
• Act as SME that can brainstorm with clients and account teams to identify, prioritize, and develop high level design for new use cases
• Promote, maintain and enhance our cultural values of humility, passion, inclusion,leadership, and recognition.
• Strong passion for learning about our products and markets through in-house and external training.

What We Require

• 7 to 10 years of Product Management experience designing, developing and delivering B2B SaaS products
• Experience setting and managing rate cards.
• Demonstrated experience growing an existing product line and building new, valuable products and features to 2x revenue growth
• Experience in a high growth startup or startup like environment with quickly expanding teams and aggressive revenue growth plans
• Experience with Identity and Authentication (device authentication or two-factor/multi-factor authentication) is preferred
• Proven experience building business cases
• Provide strong leadership, coaching and professional development to direct reports
• Strong verbal and written communication skills
• Strong storytelling skills
• Clear sense of ownership and accountability while dealing with the ambiguity of a startup environment
• Self-starter, capacity to learn at a fast pace
• Passion for technology, APIs, and startups
• Experience in a high-growth tech startup growing from $50m to $200m in ARR