Senior Director of Product Design

Cerebral · Other US Location

Company

Cerebral

Location

Other US Location

Type

Full Time

Job Description

Our Company:

At Cerebral, we're on a mission to democratize access to high-quality mental health care for all. We believe that everyone everywhere deserves to get the care they need, and are striving to make care convenient and accessible, while tackling the stigmas that surround mental illness.
Since launching in January 2020, we have gone from a team of 5 to over 4,000 across the United States. With support from investors like SoftBank, Silver Lake, Access Industries, Bill Ackman, WestCap, and others, and impactful leaders like you, we’ll continue to democratize mental health care and double down on clinical quality and deliver exceptional client outcomes for years to come. With a heavy focus on clinical quality and safety in all that we do, we’ve accomplished excellent outcomes for hundreds of thousands of clients:

  • 82% of clients report an improvement in their anxiety symptoms after using Cerebral.  
  • 75% of clients who report improvement in their depression see improvement within 60 days.  
  • 50% of clients who initially report suicidal ideation no longer harbor suicidal thoughts after treatment with Cerebral.

This is just the beginning for Cerebral, and we won’t stop building, growing, and iterating until everyone, everywhere can access high-quality, evidence-based mental health care without high costs and/or long wait times. We’re looking for mission-driven leaders who share these values, and we need your help as we transform access to high-quality mental health care in the United States and beyond.

The Role:

  • Be a key partner on the product leadership team as we continue to build out the long term product vision and strategy across all product lines
  • Grow, manage, develop and retain a world-class team of product designers and user researchers 
  • Ensure product design has a seat at the table when making business decisions that impact the user experience
  • Represent the voice of the client with the organization by fully understanding their needs and their pain points.  
  • Set the team up for success in a fast paced environment ensuring they are testing and iterating while also hitting key deadlines 
  • Own the user research process and ensure our product managers and designers have access to clients on a regular basis 
  • Ensure the team is launching quality work that moves the business forward and enhances the overall product offering 
  • Create a design culture that attracts top talent across the US

Who you are

  • 10+ years of design experience, 5+ years leading design teams at a customer-centric B2C companies 
  • Strong portfolio representing your past work or past work of your direct reports that exhibits a keen sense of design, color, typography and iconography: you have a high bar for excellence and know the difference between “good” and “great”.
  • Strong understanding of how to place the user at the center of your strategy, process, and methodology.
  • Good track record with employees you have worked with in the past. They describe you as an inspiring leader who knows their craft. 
  • Ability to recruit successful designers. You understand how to inspire teams through your direction and vision.
  • Ability to be a great partner to the leaders in the product and engineering organization
  • Ability to create a proper structure, so that your team can run independently and successfully while also ensuring the overall experience is cohesive.

How your skills and passion will come to life at Cerebral:

  • Lead a talented design team by directly managing, growing and evolving the organization while providing our clients a world class experience 
  • Demonstrate a mix of intelligence, integrity, domain knowledge, verbal agility, and diplomacy which allows you to rapidly earn the trust of the product and engineering teams
  • Champion the consumerization of product experiences while adhering to compliance standards for things like accessibility
  • Inspire a design thinking / user-centric culture within the team and across the organization
  • Be a thought-leader on product design to partners at all levels (from direct reports to the senior executive team) with clear, articulate rationale for design decisions
  • Ensure the Product and Product Design teams are spending time with clients on a regular basis (including yourself) 
  • Create effective feedback structures to ensure we are designing and building the best products possible.
  • Inspire and coach as the need arises

What we offer: 

  • Mission-driven impact:
    • Shape the future of the #1 largest and fastest growing online mental health care company in the world
    • Build a platform that is improving the lives and well-being of hundreds of thousands of people (and counting)
    • Join a community of high achievers who have a passion for promoting mental health
  • Path to develop & grow:
    • Bi-annual performance reviews & opportunities for promotions - as Cerebral grows, so should you. We build your goals together and forge a career path that is right for you
  • Remote-first model: Work virtually from anywhere in the US
  • Competitive compensation & benefits:
    • Total compensation includes equity/stock options
    • Medical, Dental, Vision, Life Insurance, and 401k with employer match to all employees
    • Unlimited PTO - we encourage taking the time you need to relax and recharge
    • Top-tier wellness benefits and perks, including bi-quarterly mental health days (8 per year), No-Meeting-Wednesdays, holistic monthly wellness stipend, and access to on-demand health & wellness content
      • $200 WFH reimbursement
  • Culture & connectivity:
    • Virtual social events (e.g., happy hours) enable us to build a sense of community and connect on a more personal level
    • Monthly peer-to-peer recognition allowance via Bonusly allows team members to reward one another for values-aligned contributions
    • Optional in-person company retreats provide an opportunity to augment team-building and celebrate our successes together

The national base salary range (OR the national hourly range for nonexempt positions) offered for this position is outlined below.  Cerebral is committed to equal pay for equal work; however, business reasons may dictate variations in pay that are attributed to objective factors, such as geography, candidate's qualifications, and supply and demand. Total compensation includes base salary and may include an annual performance bonus and equity/stock options. 
Base Salary Range
$225,000—$260,000 USD

Who we are (our company values):

  • Client-first Focus - relentless focus on advancing the quality of care, clinical experience, and patient safety
  • Ethics & Integrity - do what is right and demonstrate ethical principles, even when no one is watching
  • Commitment - accountable for fully delivering on commitments to our clients and each other
  • Impact & Quality - make a positive impact and deliver high quality outcomes, based on data and evidence
  • Empathy - act compassionately, listen to seek understanding, and cultivate psychological safety with clients and colleagues
  • Collaboration - achieve our goals together as a united team, strengthened by mutual openness, trust, and diversity of thought
  • Thoughtful Innovation - continuously evolve our ability to deliver on our mission, prioritizing long-term, strategic bets over short-term gains

Cerebral is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.

___________________

Cerebral, Inc. is a management services organization that provides health information technology, information management system, and non-clinical administrative support services for various medical practices, including Cerebral Medical Group, PA and its affiliated practices (CMG), who are solely responsible for providing and overseeing all clinical matters. Cerebral, Inc. does not provide healthcare services, employ any healthcare provider, own any medical practice (including CMG), or control or attempt to control any provider or the provision of any healthcare service. “Cerebral” is the brand name commonly used by Cerebral, Inc. and CMG.

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Date Posted

01/26/2023

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