Senior Director, Operations

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility.

Oklahoma Complete Health, a Centene company, is committed to providing quality healthcare solutions to transform the health of Oklahomans.

At Oklahoma Complete Health, we are community advocates and change-makers in search of an inclusive culture grounded by our commitment to work-life balance, competitive compensation, and continuous career development. Join us and be a part of a collaborative, growing network of innovative thinkers delivering solutions at the local level.

***Must Reside in Oklahoma***

Position Purpose: Oversee local market operations to successfully deliver on scope of services for one or more clients, ensuring client satisfaction and including P&L responsibility for client accounts

• Actively manage P&L for operating unit to meet annual internal financial targets• Build and maintain strong trusted relationships with appropriate levels within client organizations• Meet and exceed contractual requirements, including contractual service levels, for each client and compliance with local/state/federal laws and regulations associated with scope of services• Continuously identify and execute on opportunities for operational efficiency and develop a "best practice" approach to the defined operational areas• Responsible for operating unit's strategic vision, objectives, and policies and procedures. Lead the local organization to make it a high performing unit• Build strong relationships across the company and support organizations to seek appropriate support from shared services departments and leverage best practices and strategies for success• Actively engage with clients to help grow our top line revenue associated with each client• Proactively communicate the value proposition of our services to clients and relate our services to helping achieve client's key objectives

Education/Experience: Bachelor's degree in Business Administration, Healthcare Administration or equivalent experience. Master's degree preferred. 8-10 years total experience, including 6+ years of experience in Management, Administration or Operations, preferably in the Healthcare or Insurance industry with external/client facing operations. Previous management experience including responsibilities for hiring, training, assigning work and managing performance of staff.

Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.