Senior Director, Revenue Operations

It's with that in mind that Beyond is looking to add a Senior Director, Revenue Operations to our growing team. Reporting to the CEO, you will lead a team of global Sales and Customer Success Operations professionals to own and operationalize our sales, expansion, and retention process design and execution. As a key member of our GTM leadership team, we will lean on you to direct operational improvements that maximize top-line and bottom-line results for our global business. As our Revenue Operations leader, you will analyze data to uncover coaching and business opportunities, and enhance workflow processes, while working with cross-functional teams and tools. 

Before reading further...

Beyond is passionate about diversity and cultivating our team’s potential. If you’re hungry for a good opportunity, but don't meet every point in this job description, please apply anyway!

As our Senior Director, Revenue Operations, you will:

• Partner with executive GTM leadership to define, develop, support and measure execution of GTM strategy
• Lead and drive process excellence and alignment across sales and customer experience functions, including ownership of the CRM enabled processes
• Define and execute talent strategy to scale the team of Revenue Operations employees
• Define and develop reporting infrastructures for key KPIs across Sales, Customer Success and Support, and publishing regular reporting, analytics and review rhythms on these KPIs
• Own goal setting, territory mapping and compensation plan support and implementation across the full customer funnel
• Partner with Finance on monthly and quarterly reporting, board decks, etc.
• Conduct whitespace analysis, and provide expansion team strategy and support
• Lead a regular sales deal desk, providing consistent visibility to sales and executive leadership
• Partner with the CEO in executing various initiatives throughout the business

So what kind of person are we looking for in this role? The person who will be successful in this role will have:

• Comfort working with data and systems, and a working knowledge of how to set up processes that result in clean data and positive results
• A demonstrated passion for coaching, and mentoring
• An ability to build authentic relationships and collaborate with cross-functional leaders
• A track record of over-performance in previous roles
• A history with popular GTM internal tools, including SFDC, Hubspot, Groove/Outreach, Gong, ChurnZero/Gainsight, etc.

Now that we’ve told you what the job looks like, here are the qualifications we're looking for in a candidate: 

• 7+ years of experience in RevOps
• SaaS start-up/growth stage company experience
• Experience coaching, mentoring and directly managing a high performing team
• Highly motivated with outstanding communication skills
• Experience building reporting and executive presentations for SaaS and growth-stage companies
• SFDC experience, certifications a plus

So what can you expect after you apply? Your application will be personally reviewed by a member of the Beyond hiring team and if there is a match in your experience and the role, you will:

• Have a video conversation with someone on our Recruiting team. This is a high-level conversation about your experience and interest, but also an opportunity for you to learn more about us
• Interview with our VP of Finance
• Interview with our CEO
• Meet with other leaders on the GTM team for deeper dive video conversations
• Present a case study to our CEO
• Complete a meet and greet with the existing team
• Have a final with our CTO/Co-founder