Senior Director, Technical Consulting

As a Senior Director, Technical Consulting at Corcentric, you will join a collaborative team within an ambitious, entrepreneurial global organization. You will lead our global Professional Services Development Organization, providing inspiring leadership from the perspective of the customer, as well as thought leadership and collaborative leadership for the practice area. You are ultimately accountable for consistent delivery of customizations and integrations for our Payments, Order to Cash (O2C) and Source to Pay (S2P) solution engagements, driving best practice standards and process improvements across all solution teams. You will manage the day-to-day operations of your practice area including ensuring comprehensive talent support per client engagement demands. The Senior Director collaborates with the Vice President of Professional Services to set the strategic direction for the practice area.

This key position reports to the Vice President of Professional Services within our Professional Services team, partnering on the strategic direction for the practice area. We're a dedicated, down-to-earth group in a growing organization offering plenty of opportunity. We look forward to adding you into the mix!

As a Senior Director, Technical Consulting, you'll be responsible for:

• Leading a Professional Services team of Managers, Technical Consultants, and Professional Services Developers
• Setting annual plans for innovative technology solutions, in collaboration with product teams.
• Actively participating in continuous improvement initiatives and development methodology practices
• Completing practice area budget planning and sales forecasting
• Driving effective resource allocation and team engagement to ensure quality service delivery and customer satisfaction
• Supporting sales cycles presentations on Corcentric technical footprint and integration capabilities.
• Supporting services estimation and pricing. Monitoring delivery actuals versus estimates
• Leading customers, project teams and development resources on technical choices related to the product solution
• Supporting cross functional teams with project escalation and issue resolution through resource balancing
• Supporting customer production issue management
• Extending existing functionality, providing solutions to achieve better quality and performance
• Interacting with customers to recommend solutions and support application troubleshooting

Requirements

You'll need to have:

• A Bachelor's degree in a relevant discipline, or equivalent professional working experience
• Proven experience with technical product-based project implementation supporting business to business (B2B) integrations
• Experience in hiring, coaching, and managing a global team of high potential software developers
• Software engineering experience, with proficiency in a number of development languages, tools, and methodologies
• A passion for application development using web technologies.
• Functional knowledge of Object-Oriented Programming (OOP) principles & design patterns
• Experience working in results-oriented environment managing technology-products, geographically distributed teams.
• Excellent decision-making skills with the ability to balance conflicting interests in a complex and fast-paced environment.
• Experience in leading global delivery organizations with both contract and employee teams
• A customer-focused mindset, with the ability to be highly responsive with excellent verbal & written communication skills, exemplary interpersonal skills
• Excellence problem solving and analysis skills, with a collaborative mindset.
• Creative thinking skills, with the ability to adapt and pivot as business needs evolve, in support of the customer
• PHP, MySQL, Apache and .Net (VB, C#)
• XML, Webservices and integration middleware
• HTML, JSON, XML
• SQL on any RDBMS
• Versioning management tools: Git, SVN
• Unix or Linux

• The ability to travel up to 25% to customer and partner locations, or Corcentric office locations

(We want to make sure you're set up to succeed, and we view these as the critical skills you'll need to achieve great things at Corcentric!)

It's great if you also have experience with:

• PHP, MySQL, Apache and .Net (VB, C#)
• XML, Webservices and integration middleware
• HTML, JSON, XML
• SQL on any RDBMS
• Versioning management tools: Git, SVN
• Unix or Linux

(PsstDon't worry if you don't check all these boxeswe view this as helpful experience that can shorten ramp-up time!)

About Us

Corcentric is a global provider of business spend management and revenue management software and services for mid-market and Fortune 1000 businesses. Corcentric delivers software, advisory services, and payments focused on reducing costs, optimizing working capital, and unlocking revenue.

We achieve success by exemplifying our core values in the way we work, communicate, and collaborate:

• Do the Right Thing
• Embrace + Drive Change
• Be Empowered
• Be Relentlessly Focused on the Customer

Benefits

At Corcentric, we know that the hard work of our employees is what drives the success of our organization. We care about who you are and what you value, both inside and outside of work.

Within our organization, you will have the opportunity to work with smart, collaborative team members and approachable leaders. Our down-to-earth, solutions-oriented culture means you'll have the opportunity to get hands-on with interesting work projects and be able to draw a short line from your contributions to business impacts. We prioritize professional development and encourage cross-functional promotional opportunities to enable you to reach your career goals. We have been in business for over 25 years and are thrilled to be actively growing and scaling our teams accordingly - it's an exciting environment and a great time to join.

We also recognize the importance of work-life balance; you have personal priorities, passions, and goals you're pursuing, independent of your day job. In support of this, we are proud to offer a comprehensive benefits package to our full-time team members, including paid time off, health insurance programs available from the first of the month following your start date (no extended waiting period to be eligible), paid maternity leave, company-paid disability & life insurance, and a 401k program.

Our roles require routine use of standard office equipment, such as computers, keyboards, printers, phones, and filing cabinets. You may need to type, reach, and lift office materials of a reasonable weight. Travel may also be required based on job responsibilities and business needs.

Corcentric does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.