Senior EDI Specialist - Remote

The Senior EDI Specialist provides onsite and remote technical support for the implementation of EHR before, during and after implementation. This is a remote role that requires one to be in the field as well. Configure software to meet client needs. Serve as a liaison between clients, sales, internal IT and third party vendors. Installs PC hardware to support business continuity and enhance lab operation efficiency. Test the software against performance specifications. Maintain systems and serve as a consultant for all systems implementation. Provide training to appropriate staff. Interact with the clients as needed to rectify problems that occur during the deployment and maintenance process.

Duties & Responsibilities:

• Manage and drive multiple projects to completion in all phases within corporate specified deadlines
• Interface with clients and vendors over the phone and through emails
• Build and cultivate strong working relationships with clients in order to gain their support and solidify their continued business
• Troubleshoot and assist clients and vendors to resolve issues with varying degrees of complexity
• Provide exceptional customer service and follow up to clients and vendors
• Collaborate with various functional groups including sales, lab operations, and third party vendors to provide client issue resolutions in a timely manner
• Perform analysis of client ordering patterns to uncover client ordering issues early, to improve electronic ordering and resulting
• Host frequent calls with strategic customers to provide support on future enhancements and regular maintenance of the interface
• Partner with clients on strategic planning
• Provide communication with both internal and external senior leaders

Requirements:

• Associates, bachelor's degree or equivalent work experience in IT or healthcare required
• Minimum 15 years of EDI or Project Management experience in healthcare
• Experience working with different EMR vendors and/or Labs on lab implementations
• Strong communication skills; both written and verbal
• Possess strong project management, organizational, and customer service skills
• Ability to interact professionally with various departments and levels of leadership
• Comfortable working under minimal supervision
• Ability to handle multiple projects simultaneously
• Ability to work independently or in a team environment
• Proficient with Microsoft Office Suite applications (Word, Excel, PowerPoint, Access)
• Possess a strong understanding of the hospital and health system environment

Benefits: All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable. For more detailed information, please click here

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.

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