Senior Employee Relations Specialist

FareHarbor is looking for a dynamic HR professional who thrives in a fast-paced, high-growth environment, skilled at coaching and advising managers through complex people issues. The Senior Employee Relations Specialist will be a key member supporting our four US offices (Denver, Boston, San Francisco, Honolulu), as well as supporting global People Team initiatives. Ideal candidates are detail-oriented, able to prioritize and work across multiple tasks and longer-term projects, and be highly collaborative with stakeholders at all levels of our matrixed organization and HR colleagues at our parent organization. 

Description:

• Act as the primary point of contact for employee relations issues, perform investigations as needed, and track outcomes.
• Support managers with employee performance improvement initiatives, including the development and tracking of performance improvement plans.
• Serve as the expert on local employment practices across our various geographies, continuously learning changing regulations.
• Assist HR Generalists, employees, and managers with complex leave of absence or workers compensation claims. 
• Ensure smooth execution of HR processes and proactively resolve issues as they arise. 
• Adjudicate background check escalations in accordance with company policy. 
• Review remote work requests, making approval recommendations after considering  local legislation and business implications. 
• Liaise with parent company HR Operations, payroll, HRIS, and benefits team to resolve employee questions and issues, to ensure a positive employee experience.
• Collaborate with the Global People Team to support global projects, adapt global initiatives or policies to the region’s local culture /  employment law / practices.
• Utilize internal tools to analyze HR-related metrics, trends, and identify gaps, and make recommendations to optimize our People programs and practices.   
• Make recommendations for improvement and perform related project management as directed, such as HR audits, employee communications, compliance review, Handbook updates, etc.
• Support the development of a diverse and inclusive work population, and facilitate projects with employees to promote these objectives.

Competencies:

• HR Expertise, ethical practice, comprehensive and practical understanding of US employment law application and variances by state 
• Excellent stakeholder and relationship management
• Ability to apply creativity to critical thinking
• Ability to balance and prioritize multiple projects and priorities, and follow through to completion
• Comfortable working in a fast-paced, open-office environment
• Exercise discretion with sensitive and confidential information
• Communicate effectively 1 to 1, and in groups in-person or via email, chat, phone/video calls, etc. 

 Qualifications:

• Minimum 5 years of professional experience in HR
• PHR or SHRM-CP Certification preferred
• Proven success with conducting thorough employee  investigations
• Ability to advise and coach leaders at a senior level
• Ability to work in multiple computer systems such as Microsoft Office, Google Suite, HRIS systems, and HR ticketing systems. Experience with Workday and Zendesk ideal, but not required.

Benefits 

• Medical, dental + vision coverage
• 23 days of PTO + paid holidays
• 401k + employer matching
• Paid parental leave
• Opportunity to share your ideas and make a difference in a growing company
• Fast-paced, high-energy, and engaging work environment

Salary Range: $62,960-$78,700, plus 10% bonus potential

FareHarbor is committed to creating a diverse environment, and we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. We welcome talent that can offer us new insights and perspectives on challenges that we face, and we take measures to eliminate unconscious bias throughout the interview and hiring process. In tandem, we work to cultivate an inclusive culture in which all of our employees can be their authentic selves.