Senior Engineer, DevOps [Contract Position]

The Development Tools team at Critical Mass / Tribal Worldwide has a vital responsibility for our systems and infrastructure supporting the delivery of technical solutions to our clients. The Senior DevOps Engineer role is part hands-on developer, operator, and architect, supporting the business goal of making our clients’ customers’ lives better. Communication and sharing are a key component of the role given that you work with geographically and technically diverse teams. Keeping everyone on the same page as we take evolutionary steps, while continuing to manage and update current services is not for the faint of heart.

The systems in question are what you’d expect to be in support of modern software delivery: source control, artifact storage, continuous integration, issue tracking, wiki, code review, and more. We endeavor to use configuration management to orchestrate the systems but are pragmatic about its limits in our environment. If you’re passionate about automation, resiliency, testing, monitoring, compliance, sharing, and getting value into your stakeholder’s hands as quickly as possible, this is the ideal role for you.
The Talent Team at Critical Mass is focused on ensuring we provide the best training, mentorship, and employee experience possible!  CM new hires & employees are the future of our organization, and we want to set you up for long-term success.  In an effort to do so, we expect our team to work from an office a minimum of 4 days a week.  The ask stems from our want to:

•  Strengthen opportunity for continuous learning
• Improve collaboration and team relationships.
• Increase employee engagement
  

This hybrid model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM.

We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.

Responsibilities

• Provide technical tools, test environments, processes, and development support to the client team.
• Deploying, automating, maintaining, and managing AWS cloud-based production systems, to ensure the availability, performance, scalability, and security of productions systems.
• Build and operate client production environments.
• Participate in our evolution toward infrastructure as code.
• Track usage and capacity plan for hardware and software on an annual basis
• Mentor junior team members in the construction of delivery systems using configuration management and horizontally scalable architectures.
• Participate in on-call escalation for client production systems.
• Participate in on-call rotation for DevTools systems.

Required Skills

• 3+ years of experience as a DevOps engineer.
• Strong knowledge in fundamental DevOps tools such as Terraform, Jenkins, GoCD, GitHub, Nagios, Puppet, Chef etc.
• Advanced knowledge and experience with Kubernetes, Amazon managed services and serverless frameworks. 
• Advanced knowledge and experience with GitHub Actions.
• Experience managing Linux-based operating systems.
• Fantastic communication and documentation skills – both written and verbal.
• Expertise in automation scripting
• 2+ years of experience with one of the dynamic object-oriented programming languages like Groovy, Ruby or Python
• Detailed experience with AWS.