Senior Engineer, E-Commerce Platform

Job Description

About the Team (Hearst E-Commerce)

Hearst is a leading global, diversified media, information, and services company. Its major interests include: a large consumer media portfolio, including 300 magazines, 24 daily and 42 weekly newspapers, 33 broadcast TV stations, content production services, and ownership interests in ESPN and A&E; the global financial services company Fitch Group; Hearst Health, a provider of decision support data and software supporting healthcare; and Hearst Transportation, an industry leader in fleet and repair data.

Hearst E-commerce is a newly formed organization focused on developing and supporting E-Commerce across Hearst's consumer media portfolio. Our goal is to make it easier to buy all the goods and services our thousands of journalists research every day. We work across a range of focus areas, including building and operating marketplaces, creating performance advertising tools, helping develop editorial tools to simplify content creation workflows. This breadth helps give our team unique perspectives into the needs of Hearst's reader and viewership across the globe.

As a member of the larger Hearst community, our team is focused on developing a supportive, inclusive culture, and giving back to our communities. Hearst employees have access to extensive training and development opportunities, ranging from robust internship, mentorship, and sponsorship programs to unique opportunities to partner with emerging women-led startups in media, technology and data funded through HearstLab, one of our venture investment groups. Our community support includes the Hearst Foundation, which has overseen more than $1.3 billion in grants to build healthy, productive, and inspiring opportunities, to our corporate donation matching.

Your Impact

The E-Commerce platform team develops tools for use by Hearst's collection of publications and stations, ranging from marketplace platforms to local business and service discovery tools. As these projects have matured, so has the demand for creating and maintaining robust and scalable infrastructure solutions that work across multiple products. In 2023, we are seeking a highly skilled and experienced Senior DevOps Engineer to join our organization. In this role, you will be responsible for robust and scalable infrastructure solutions that work seamlessly across our products, building and maintaining security and compliance solutions, and continuous integration and delivery processes for various products. As a member of the DevOps team, you'll be working closely with the development, QA, and operations team members. You will play a key role in designing cloud-based solutions, managing infrastructure and platforms, and automating application deployment processes. Your expertise in Python, infrastructure design, and management, as well as container technologies like Docker, will be instrumental in driving our success.

Your Responsibilities

• Architect and design new features and systems with the support of our product and design teams using a combination of internally developed and third-party solutions.
• Build the designs you've created!
• Partner with our operations teams to deploy and scale services we build across Hearst.
• Collaborate with product managers and engineers across Hearst to define product roadmaps and technical investments.
• Be both a mentor and a mentee for your peers and the extended engineering team at Hearst.
• Monitor and optimize system performance, availability, and reliability.
• Troubleshoot and resolve issues in production environments.
• Implement and maintain security best practices across multiple products.

About You

No two projects are alike, nor are two candidates. The following experiences are common within your peer group, but not strict requirements. We encourage all candidates with some applicable qualifications to apply.

• 5 years of experience building at-scale backend systems in a language of your choice. (Python or JavaScript/NodeJS are preferred, but not required.)
• A knowledge of how to scale a small experiment (hundreds of concurrent users) to web-scale audiences (hundreds of thousands of concurrent users).
• A curiosity and willingness to work with frontend teams to design more effective APIs and resolve client-side performance issues.
• Knowledge of best practices for observability and instrumentation in a complex microservice environment.
• Experience working with data engineering teams to help stream data to off-application analytical tools.
• An interest in creating and fostering mentorship cultures, including mentoring, and being mentored.
• Design, development, and/or operating experience with an at-scale (>$500MM GMV annually) E-commerce site (marketplace or retailer) that sells directly to consumers, an at-scale E-commerce infrastructure or platform services that support, but do not provide, a marketplace or retail store directly, or a mix of the two
• A bachelor's degree in a technical field or equivalent real-life experience.

In accordance with applicable law, Hearst is required to include a reasonable estimate of the compensation for this role if hired in New York City. The reasonable estimate, if hired in New York City, is $130,000-$165,000. Please note this information is specific to those hired in New York City. If this role is open to candidates outside of New York City, the salary range would be aligned to that specific location. A final decision on the successful candidate's starting salary will be based on a number of permissible, non-discriminatory factors, including but not limited to skills and experience, training, certifications, and education. Hearst provides a competitive benefits package, including medical, dental, vision, disability and life insurance, 401(k), paid holidays and paid time off, employee assistance programs, and more.

In accordance with applicable law, Hearst is required to include a reasonable estimate of the compensation for this role if hired in Washington. The reasonable estimate, if hired in Washington, is $130,000-$165,000. Please note this information is specific to those hired in Washington. If this role is open to candidates outside of Washington, the salary range would be aligned to that specific location. A final decision on the successful candidate's starting salary will be based on a number of permissible, non-discriminatory factors, including but not limited to skills and experience, training, certifications, and education. Hearst provides a competitive benefits package, including medical, dental, vision, disability and life insurance, 401(k), paid time off (including 10 paid holidays, 15 days paid vacation, three personal days, and seven days of paid sick time), employee assistance programs, and more.

About Us

Hearst is a leading global, diversified media, information and services company with more than 360 businesses. Its major interests include ownership in cable television networks such as A&E, HISTORY, Lifetime and ESPN; global financial services leader Fitch Group; Hearst Health, a group of medical information and services businesses; transportation assets including CAMP Systems International, a major provider of software-as-a-service solutions for managing maintenance of jets and helicopters; 33 television stations such as WCVB-TV in Boston and KCRA-TV in Sacramento, California, which reach a combined 19% of U.S. viewers; newspapers such as the Houston Chronicle, San Francisco Chronicle and Times Union (Albany, New York); more than 300 magazines around the world, including Cosmopolitan, ELLE, Men's Health and Car and Driver, and digital services businesses such as iCrossing and KUBRA; and investments in emerging digital entertainment companies such as Complex Networks. To learn more about Hearst, visit hearst.com.

Hearst is an Equal Employment Opportunity employer. We do not discriminate in hiring on the basis of race, color, national origin, religion, creed, sex or gender, gender identity, gender expression, sexual orientation, age, physical or mental disability, military or veteran status, or any other characteristic protected by federal, state, or local law.