Senior Engineer Global Workplace

Job Description

Fugro is a leading geodata company, dedicated to creating a safe and liveable world. We are committed to maintaining the highest standards of our IT Infrastructure and are currently seeking a highly skilled and authoritative Senior Engineer to join our Global IT team. Within this role, you are responsible for developing and managing our global end user workplace. Are you the expert in managing enterprise end-user environments? This might be an interesting role for you!

Your role

• You are responsible for our standards for the global end user workplace;

• You define, together with all stakeholders, the settings and security of our end-user devices with our tools such as Group Policies, SCCM, Intune, etc.; 

• You coordinate our software distribution process; 

• You globally manage, plan and coordinate the hard- and software lifecycle and manage expectations from a customer perspective;  You set up, monitor and adjust a comprehensive improvement roadmap. You also set up and maintain an annual end to end service delivery planning; 

• You manage and report on service levels, handle service risks and exceptions and coordinate with customers and IT staff/suppliers to ensure smooth operations and effective issue resolution;

• You create and update technical documentation and operating procedures as needed;

• You are a third level escalation point to help and coordinate solving complex issues;

• You lead your own discussions and recommend solutions on the Workplace.

Disclaimer for recruitment agencies:

Fugro does not accept any unsolicited applications from recruitment agencies. Acquisition to Fugro Recruitment or any Fugro employee is not appreciated.