Senior Engineer I-Software (IT)

Are you looking for a unique opportunity to be a part of something great? Want to join a 20,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of trust, empowerment, respect, diversity, and communication? How about an opportunity to own a piece of a multi-billion dollar (with a B!) global organization? We offer all that and more at Microchip Technology, Inc.

People come to work at Microchip because we help design the technology that runs the world. They stay because our culture supports their growth and stability. They are challenged and driven by an incredible array of products and solutions with unlimited career potential. Microchip’s nationally-recognized Leadership Passage Programs support career growth where we proudly enroll over a thousand people annually. We take pride in our commitment to employee development, values-based decision making, and strong sense of community, driven by our Vision, Mission, and 11 Guiding Values; we affectionately refer to it as the Aggregate System and it’s won us countless awards for diversity and workplace excellence.

Our company is built by dedicated team players who love to challenge the status quo; we did not achieve record revenue and over 30 years of quarterly profitability without a great team dedicated to empowering innovation. People like you.

Visit our careers page to see what exciting opportunities and company perks await!

Job Description:

As a Senior ServiceNow Developer, the candidate will play a crucial role in designing, developing, and implementing solutions within the ServiceNow platform. The candidate will responsible for maintaining and providing continual service improvements across a wide range of already implemented ServiceNow modules, including, but not limited to: ITSM, ITOM, SPM, Agile Development, Discovery, Software Asset Management, Security Operations, Security Incident Response, Vulnerability Response. Candidate must collaborate with cross-functional teams from all regions of the world to gather requirements and translate them into technical solutions.

Primary responsibilities:

• Work with product owner/stakeholders to build requested items and tasks using workflows to manage processes and meet business requirements

• Participate and/or lead in architecture and design decisions

• Mentor, peer review, and support other developers

• Document and maintain functional business requirements, process flows and business use cases

• Configure and maintain data integrations between ServiceNow and other systems

• Design, create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each

• Design, update, and configure Service Portal / Employee Center layouts, widgets and menus

• Design, create and configure Notifications, UI Pages, UI Macros, Script Includes, Formatters, etc. in ServiceNow as needed

• Perform operational administrative tasks, as needed

• Assist with report configuration and maintenance, as needed

Requirements/Qualifications:

Required

• Minimum 5 years of hands-on experience with ServiceNow development of the three or more of the modules listed above.

• Experience working in an Agile environment.

• Proficiency in JavaScript, HTML, CSS, and REST APIs.

• Possess an in-depth knowledge of implementing ServiceNow Architecture and ServiceNow Scripting

• Demonstrated knowledge of ServiceNow development best-practice processes, procedures, and governance

Desired

• ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist(CIS) certification in one or more of the above modules

• Experience with migration from Service Portal to Employee Center

• Experience with ServiceNow AI implementation

• Experience with Virtual Agent conversations and integrations

Travel Time:

0% - 25%

Physical Attributes:

Feeling, Hearing, Kneeling, Other, Pulling, Pushing, Reaching, Seeing, Stooping, Talking, Works Alone, Works Around Others

Physical Requirements:

80% Sitting, 10% Standing, 10% Walking

Microchip Technology Inc is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
For more information on applicable equal employment regulations, please refer to the EEO is the Law Poster and the EEO is the Law Poster Supplement. Please also refer to the Pay Transparency Policy Statement.