Senior Engineer, IT

About the Role

Reporting to the Director of IT,  this hands-on engineer will lead and develop IT services built to drive and optimize systems across established and future business processes. 

Responsibilities

• Maintain essential IT operations, including servers, operating systems, security tools, applications, email systems, laptops, desktops, software, network, and hardware.
• Troubleshoot hardware and software issues related to internal IT
• Lead large IT projects, including the design and deployment of new IT systems and services.
• Assist in the evaluation and recommendation of new technologies or capabilities that can be applied across the organization.
• Strong knowledge of IAM in AWS
• Ensure that vendors are meeting quality standards of best practices with vendor partners.
• Implement IT policies and process development using industry best practices.
• Manage application changes with outside vendors, including updates, patches, migrations, and integrations.
• Resolve day to day technical challenges both applications and some hardware support.
• Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure
• Help define IT infrastructure strategy, architecture, and processes
• Participate in security incident response activities as needed

Qualifications 

• 5+ years previous IT engineering experience, preferably in a SaaS company
• Strong analytical problem-solving skills.
• Experience in Identity and Access Management, Network Security, Endpoint management (MDM), third party SaaS application management, asset management
• Experience in SOC2, ISO and PCI-DSS compliance would be a plus
• Experience delivering large IT projects and rolling out IT infrastructures across various technologies
• Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems
• Ability to thrive in an ambiguous and fast-paced IT environment and being a global team player
• Established time management skills with the ability to drive multiple projects simultaneously
• Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences.

Spotnana strives to offer fair, industry-competitive and equitable compensation. Our approach holistically assesses total compensation, including cash, company equity and comprehensive benefits. Our market-based compensation approach uses data from trusted third party compensation sources to set salary ranges that are thoughtful and consistent with the role, industry, company size, and internal equity of our team. Each employee is paid within the minimum and maximum of their position’s compensation range based on their skills, experience, qualifications, and other job-related specifications. 

The annual cash compensation for this role is: $115,000 - $140,000 USD.

Benefits offered include:

• Equity in the form of stock options which provides partial ownership in the company so you can share in the success of the company as it grows
• Pre-tax and ROTH 401(k) options via Fidelity with up to a 4% company match
• Comprehensive benefit plans covering medical (United Healthcare or Kaiser), dental (Guardian), vision (Guardian), life (Mutual of Omaha), and disability (Mutual of Omaha) effective on your hire date. We cover 100% of your employee premiums and 85% of your eligible dependents
• Pre-tax flexible spending account options for health, dependent care and commuter expenses
• 20 vacation days per year in additional to 10 company holidays, 4 company recharge/wellness days and an end of year company shutdown
• Up to 26 weeks of Parental Leave
• Monthly cell phone/internet stipend
• Additional benefits including access to RocketLawyer’s online legal platform, International Airlines Travel Agent Network (IATAN) membership, Pet Insurance through Fetch, Financial Wellness through Origin and SoFi, EAP through Mutual of Omaha, The Calm app through Kaiser, pre-tax parking/transit program and more.