Senior Engineer, Strategic Product Intelligence

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Your Career

As a Senior Engineer, Strategic Product Intelligence in Cortex XDR, you play a key role in providing detailed technical information to our partners, customers, and internal employees. You will work with innovative technology, redefining the future of cybersecurity.

In this role, you’ll create, refine, and deliver on our competitive research and intelligence strategy to win against our market competitors and develop and deliver technical and go-to-market content for the go-to-market organization. You are a self-starter, excited to learn and experiment with new technologies. You work well independently and excel at identifying the potential sales needs of our clients and shaping the direction of the company’s products as a result. You aren't afraid of ambiguity - instead, you like the challenge of defining new products as they come to market. 

Your Impact

• Collaborate with our partners in marketing, sales, product, business development, partners, and analyst relations to understand our place in the market and communicate our competitive edge
• Support sales processes, POCs, and discussions with prospective customers
• Coordinate and lead ambitious projects in a multi-functional capacity with other teams
• Create and maintain competitive enablement materials such as battle cards, sales scenario guides, and market analysis documents - Maintain competitive materials and resources for colleagues in a well-organized repository
• Write and create high-quality customer-facing, partner-facing, and sales-facing collateral and presentations
• Attend trade shows to educate employees and partners on core product differences and advantages
• Deliver training sessions to our go-to-market teams
• Build positive relationships both internally and externally to ensure a daring edge, always staying ahead of the competition
• Work closely with Product Managers and provide product feedback for future development 

Your Experience

• At least 5 years of Endpoint protection / EDR experience, including
  • Deep understanding of how EPP / EDR / XDR / NDR work
  • Deep-level knowledge of Windows / Linux / macOS OSes is a big plus
  • Building training sessions to go to market teams
  • Building Battlecards 
  • Deep understanding of the industry landscape and prominent vendors
• Excellent analytical and research skills, including the ability to organize and summarize large amounts of information and draw critical conclusions - Able to synthesize technical material and identify essential insights for various audiences
• Excellent written and verbal interpersonal skills with solid presentation abilities 
• Experience creating compelling visual content and narratives to maximize readership and adoption by the sales team
• Experience working directly with C-suite executives
• Can pivot when things change unexpectedly or because of executive requests
• Eagerness to excel in a fun, ever-changing work environment
• Experience in SOC workflows & incident response process
• Experience in project management and supporting large enterprise networks
• Experience in evaluating and comparing different solutions 
• Strong customer advocacy skills and experience, ability to work in difficult customer situations

The Team

To stay ahead of the curve, it’s critical to know where the curve is, and how to anticipate the changes we’re facing. For the fastest-growing cybersecurity company, the curve is the evolution of cyberattacks and the products and services that proactively address them. Our TME team helps us do just that.

This team provides behind-the-scenes support for our products by being a source of information for our systems engineers, staying on top of the environment we sell in, and helping to implement technical solutions based on our client’s feedback and needs. As threats and technology evolve, we stay ahead to accomplish our mission.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $151,700/yr to $245,400/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.