Senior Engineering Manager

• Leading and managing an engineering team through design, development, testing and delivery of software applications and iteration.

• Responsible for creating culture of high ownership, provide technical leadership and partner closely with other engineering teams and product management
• Working in a fast-paced environment, maintaining a healthy sense of urgency, continually improving engineering processes and architecture in pursuit of our mission.
• Solve complex problems, establish a high engineering-bar and value execution to drive highly impactful outcomes
• Establish a culture of leadership and progress where employee growth and development is top of mind.

Requirements

• Managing a team of Software Engineers (mostly remote); understanding their strengths, needs, motivations, and shortfalls; developing strategies for best utilizing and mentoring
• Interfacing with a product group in understanding and communicating requirements well to a team of software developers
• Conducting team operational duties: Sprint planning, burndown maintenance, capacity, and velocity tracking
• Interfacing with a QA team, working knowledge of the phases of common QA workflows, what goes into designing and managing a QA process and working knowledge of the various kinds of automated, manual, and semi-automated tests
• 3+ years of leading software teams
• Solid CS fundamentals and hands on coding skills
• Experience with Ruby on Rail
• Experience with observability tools and platforms like DataDog
• Experience with modern web technologies and system design & architecture
• Experience building and shipping cloud native SaaS software systems
• Experience building software with IaC (Infrastructure as Code) frameworks and tool.
• You have courage and the ability to have difficult conversations candidly and empathetically.
• You are able to communicate in English clearly both verbally and in writing.
• You can motivate and inspire.
• Experience with a video PaaS platform such as Twilio, Vidyo, Chime etc
• Knowledge of webRTC and video networking/quality metrics
• (nice to have) Knowledge of SIP and Telephony systems
• Seeks out collaboration, identifies and solves problems
• Understanding of major project-management methodologies, their comparative strengths and weaknesses
• A "power user" of common administrative tools, and of at least one project-management suite
• A passion for apps, quality design and engineering; a strong understanding of the capabilities and behaviors of common browsers and mobile devices
• Scrum Master certification a plus

Benefits

• Competitive salary
• Great benefits package including medical, dental, vision, HSA & FSA plans
• 401(k)
• Generous PTO plan, plus 12 paid national holidays
• Fun, collaborative environment where the company is working to define the future of telemedicine
• Excellent opportunity for professional growth