Senior Engineering Manager, Tenant Experience Platform
Job Description
Team: IT
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Engineering Manager, Tenant Experience Platform in the United States.
This is a strategic engineering leadership role focused on defining and scaling the foundational platform capabilities that shape how large-scale software systems are operated, observed, and upgraded. You will lead multiple distributed engineering teams responsible for tenant-facing and operator-facing platform experiences, including observability, upgrade orchestration, and tenant control systems. The role requires strong technical leadership across complex distributed systems and Kubernetes-based architectures, with impact spanning cloud-native, dedicated, and self-managed environments. You will play a key role in building a unified tenant experience strategy that reduces operational complexity and improves system reliability at scale. This is a high-visibility opportunity to shape platform direction, drive engineering excellence, and influence cross-functional architecture decisions. The environment is async-first, highly collaborative, and deeply focused on innovation, autonomy, and continuous improvement.
Accountabilities:
- Lead and scale multiple engineering teams focused on observability, tenant controls, and upgrade tooling across a large platform ecosystem.
- Define and drive a unified Tenant Experience strategy across cloud-native, self-managed, and dedicated deployment models.
- Provide technical and organizational direction across distributed systems, including observability frameworks, self-healing mechanisms, feature flagging, rate limiting, and upgrade orchestration.
- Partner closely with senior engineering leaders, staff/principal engineers, and cross-functional teams to ensure platform alignment and system coherence.
- Coach and develop engineering managers, supporting team health, execution, hiring, and organizational design.
- Translate platform strategy into clear, actionable roadmaps with measurable milestones and delivery ownership.
- Own production outcomes related to reliability, upgrade performance, and tenant operational experience.
- Drive execution clarity and foster high-quality technical decision-making across evolving requirements.
- Proven experience managing engineering managers and leading multi-team engineering organizations at scale.
- Strong background in building or evolving engineering functions in complex, distributed system environments.
- Experience with Kubernetes-based platforms and large-scale SaaS architectures supporting cloud, hybrid, and self-managed deployments.
- Knowledge of on-premises, bare metal, or non-cloud-first environments and their operational constraints.
- Deep understanding of observability practices (metrics, logs, traces, SLIs/SLOs) and reliability engineering principles.
- Ability to evaluate architectural trade-offs and guide cross-system integration decisions.
- Experience leading through ambiguity, aligning distributed teams, and building execution clarity.
- Familiarity with modern engineering practices, including AI-assisted development workflows and developer productivity tools.
- Competitive base salary aligned with senior engineering leadership roles in the U.S. market.
- Equity compensation and employee stock purchase plan.
- Flexible paid time off and parental leave.
- Remote-first work model with distributed global teams.
- Professional development and growth funding.
- Inclusive, high-performance engineering culture focused on autonomy and impact.
- Health, wellness, and financial well-being support programs.
Requirements:
Benefits:
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Date Posted
05/29/2026
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