Senior Executive Assistant

About Rokt

Rokt is the global leader in ecommerce technology, helping companies seize the full potential of every transaction moment to grow revenue and acquire new customers at scale. Live Nation, Groupon, Staples, Lands' End, Fanatics, UrbanStems, GoDaddy, Vistaprint and HelloFresh are among the more than 2,500 leading global businesses and advertisers that are using Rokt's solutions to drive more value through every transaction by offering highly relevant messages to their customers at the moment they are most likely to convert.

With our December 2021 Series E raise of USD$325M, Rokt is expanding rapidly and globally – operating in 14 countries across North America, Europe and the Asia-Pacific region with the largest office in NYC and a major R&D hub in Sydney. With more than 50% year on year revenue growth and vibrant company culture, Rokt has been listed in ‘Great Places to Work’ in the US and Australia. Our award-winning culture is guided by our eight core values: Smart with Humility, Conquer New Frontiers, Own the Outcomes, Enjoy the Ride, Force for Good, Raise the Bar, Communicate with Impact, and Disagree then Commit. These values help us attract, engage, and develop the right talent around the globe and ensure we have the right conditions to do our best work. Keen to join a fast-growing company and a vibrant culture? Learn more at rokt.com.

Requirements

About the role

Responsibilities

• Support multiple Rokt teams from the EAs, to SVPs, to the Customer Success team
• Extensive and heavy scheduling for multiple executives within the business
• Coordinate internal and external meetings, logistics, agendas and communications
• Handle all travel arrangements including flights, hotels, ground transportation; obtain visas, passport renewals, or any other travel documents
• Support your manager with any adhoc personal-life organizational needs to ensure they can focus on what is happening at work
• Stay up-to-date on company happenings and priorities and keep your finger on the pulse of the organization’s needs
• Resolve expenses monthly
• Travel - Itinerary planning for C level regional and global travel.
• Extensive meeting organisation/scheduling
• Global credit card reconciliation
• Assist the support team with any scheduled onsite or offsite events
• Provide backup support for other assistants on the team
• You are smart with humility. Ready to make a difference and learn how it’s done - you’re likely to lean to being a listener & learner most of the time. Ask questions in meetings (unless directed otherwise). You are becoming consciously competent, which allows you to focus in on what you need to know in your role and your broader team’s objectives.
• You are customer obsessed. “How will the customer feel/respond?” is a key question you build into your day to day thinking. You ask for support in understanding the customer’s viewpoint.
• You are up for a challenge. You’re comfortable with change and you enjoy the excitement of new challenges. You are always looking for ways to learn from each experience. You’re adaptable and understand that a company like Rokt is always iterating, pivoting and finding new & better ways to do things.
• You enjoy the ride. First to put your hand up to support others and help to get things done - you know that teamwork is what makes the journey great for everyone. You’re a positive person others want to be around.

Requirements

• 8-10 years experience of supporting C level executives
• Good computer literacy in MS Office Suite or Google Docs
• Strength in time management and organizational skills with the ability to multi-task in a fast paced work environment
• Attention to detail and accuracy
• Flexible and be able to adapt quickly to last-minute changes, taking them in stride while maintaining a pleasant manner and motivating spirit
• Take initiative to identify and execute upcoming tasks and projects
• Strong written and verbal communication skills
• Demonstrated team player
• Strong sense of professionalism and diplomacy as this role will interact with clients, candidates and suppliers as well as all levels of staff in the organization
• Bachelor's degree or equivalent preferred – would suit a recent graduate looking for an entry-level role into an exciting company within the digital/advertising/technology

Benefits

• Safety is our highest priority. We actively invest in the growth of our people and the strengthening of our communities. Our NYC office is 100% vaccinated to keep our employees and community safe and healthy. We require all Rokt’stars and anyone else who will be onsite at the Rokt NYC office–clients, contractors, vendors, and suppliers–to show proof of vaccination and their booster shot.
• Work with the greatest talent in town. Our recruiting process is tough. We set a high bar because we have a high-performing and high-velocity culture where we only want the brightest and the best.
• Join a community. We believe the greatest things happen when we come together to solve complex problems and make meaningful connections with each other through social groups, sports clubs, and social events.
• Accelerate your career. Develop through our global training events, ‘Level Up’ investment, online training courses, and our fantastic people leaders. Take your career to Rokt’speed - Grow your career in our rapidly growing company.
• Take a break. When you work hard, we know you also need to rest. We offer generous time off and parental leave policies, as well as mental health and wellness days for all employees. We also offer a paid Rokt’star Sabbatical for employees who have been with us for 3 years or more.
• Stay happy and healthy. Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us! In the US, access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance for your whole family. And our NYC office is dog-friendly!
• Become a shareholder. All Rokt’stars have stock options. If we succeed, everyone is rewarded.
• See the world! Along with our global all-staff events in amazing locations (Phuket, Thailand in January 2020, Hawaii in May 2022), we also offer generous relocation packages for those interested in moving to another Rokt office. We have cool offices in great cities: New York, Sydney, London, Singapore, Tokyo.
• We believe we are better together. We spend most of our time in the office (most teams are 4 days a week). One week per quarter, you also have the flexibility to work from anywhere.
• We believe in equality. Rokt is an Equal Opportunity Employer and recognizes that a diverse workforce is crucial to our success as a business. We would love you to apply for one of our open roles—irrespective of socio-economic status or background, age, gender identity, race, religion, sexual orientation, color, pregnancy, carer/family responsibilities, national and social origin, political opinion, marital, veteran, or disability status.

Salary Range: $120,000 - $155,000 /year + equity + (great) benefits!

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