Senior Executive - P&C Operations

Job Title: Senior Executive - P&C Operations
The Team: The People & Culture team (hereby called P&C), supports the development and growth of talent by effectively chalking out initiatives in conjunction with business leaders and global teams. We aim to implement human resource strategies in India to improve organizational effectiveness
What we need from you:

• MBA / Post-graduate degree in HR
• Minimum 2-5 years of professional experience
• A drive and passion to always learn and excel
• An eye for detail and should be able to positively challenge the status quo
• Be proactive & approachable
• An innovative mindset and the ability to think outside the box
• Maintain high level of discretion and confidentiality whenever required
• Hands-on on MS Office applications especially Excel (you can learn this on the job too)
• Effective communication and listening skills
• Able to connect the dots between process and purpose, and focus on creating the best experience through various HR services

What you will do:

• Oversee Employee Service Center (ticketing system for Employee queries) - Providing general consultation on policies/processes to employees & managers/leaders, coordinating with stakeholders, and analyzing the kind of queries coming in by preparing dashboards.
• Support daily T&C operations such as Onboarding, Induction, Employee Query Resolution, Probation, Termination, Policy review, creating SOPs, and assisting in Rewards & Recognition process.
• Update HR Information system as and when required, and process transactions to raise job requisitions, movements, offers/hires, employee data change, etc.
• Observe, explore, and identify process related challenges to design interventions & drive operational & process excellence; improve process/program efficiency in alignment with the function's values and purpose
• Provide Cross functional & periodic support and consultation from an Operations perspective to other T&C Domains as and when required
• Create & maintain relevant content (regarding T&C policies, offerings, processes, etc.) on the internal employee service chatbot
• Maintain People & Culture's Knowledge Base & Intranet with relevant content, updated policies, and ensure it is synced with the chatbot
• Assist and subsequently own the process of creating various monthly and quarterly report and dashboards.
• Identify opportunities to either improve, automate, or eliminate redundant processes to achieve operational efficiency and maximize overall productivity within the team

How will you benefit out of this?

• We gift you with a culture that enables innovation, provides flexibility, and honors your contributions through competitive salary and benefits package, rewards and recognition program, etc.
• You get to work with a driven team who loves to question the norms and challenge the status quo.
• You will also get a lot of learning opportunities in terms of functional, cross-functional as well as domain knowledge from your colleagues, peers and leaders who are always open to mentor and guide you.
• We love to see our people grow hence we provide various career development opportunities.
• We support professional & personal development and provide policy support to continue education and offer various opportunities to implement what you've learnt through stretch projects!
• You will get to collaborate and work with our global counterparts and understand their way of working and processes.

Morningstar is an equal opportunity employer.
I10_MstarIndiaPvtLtd Morningstar India Private Ltd. (Delhi) Legal Entity
Morningstar's hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. We've found that we're at our best when we're purposely together on a regular basis, at least three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.