Senior Field Engineer

This is a remote position. We are looking for candidates in the UK.

About the Role

Are you looking for the next step in your career? Enjoy a challenge? Love to innovate? This is an exciting opportunity to join a technology startup in a high growth phase. The Field Engineering team works closely with our Presales Solution Engineering team as well as Product and Marketing to ensure the SE’s have the tools collateral enablement and experts they need to close business.  If you’ve ever served in a Technical Presales role for a software company you know just how much knowledge you are expected to have demos you need to show at the drop of a hat workshops you need to execute on etc.  The Field Engineering team maintains the backend systems content creation and deep subject matter expertise that enables the Solution Engineering team to scale and focus on direct customer selling community building learning and other adoption and revenue focused activities.

As a Field Engineer your primary customer is the Presales Solution Engineering team.  Ideally you will be someone who has served in a presales role before and as such will have a deep understanding of what it takes to be successful in that role. You will be responsible for designing developing and delivering Technical presentations and whitepapers Product demonstrations and Product workshops to the SE’s for them to deliver to prospects/customers and the community.  Building these will require you to work across departments often engaging with Product Management and Marketing Engineering and our Customer Experience teams.  You will also become a SME on one or more of our products enabling you to assist the field with deep dive technical meetings large strategic POV’s blogs webinars and more.

Requirements:

• 5+ years of technical experience serving as a Developer Architect and/or successful presales Solution Architect. OSS selling experience is a plus.

• Deep understanding of at least two to three of the technologies in the Observability space eg. Grafana Loki Prometheus Tempo Elastic Splunk Datadog etc.

• Comfortable with at least one modern programming language.

• Understanding of the modern software development lifecycle including debugging investigation.

• Working familiarity with Linux including common tools.

• Should be able to Architect a Modern application on one of the primary cloud providers (AWS Azure or GCP) including IAC tools such as Terraform understand the tradeoffs between build vs buy the technologies that you would make up that architecture like Kubernetes Docker Serverless Microservices and many more.

• Experience building and delivering technical content for technical audiences.  This includes Workshops Demos Decks Webinars Videos etc.

In the UK the Base compensation range for this role is GBP 96000 - GBP 115000.  Actual compensation may vary based on level experience and skillset as assessed in the interview process. Benefits include equity bonus (if applicable) and other benefits listed here .

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.