Senior Field Service Engineer

Your responsibilities:

• You will be responsible for the installation, repair, and modification of T&D products on-site with medium to complex work instructions.
• You will support troubleshooting on an emergency basis.
• You will follow Hitachi Energy processes, manuals, instructions, quality standards, and HSE standards.
• You will have a customer-focused and solution-oriented approach required.
• You will listen closely to customer requirements and give feedback to the organization to develop new service solutions or opportunities.
• You have a level 4 or Level 5 certification and can manage level 2 certified employees (< 5 Field Service Engineers).
• You will be self-driven and working under your ownership.
• You will be responsible for ensuring safety on site.
• You will be socially competent to lead co-workers on-site.
• You will work on-site within Japan or abroad with travel > 70-80%.
• Living Hitachi Energy's core values of safety and integrity means taking responsibility for your actions while caring for your colleagues and the business.

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• A degree in Electrical or Mechanical background and further education are beneficial.
• Required 1 to 3 years of experience or 3-5 years' experience in technical for GIS/GCB or TR.
• Certified Level 5 as per Hitachi Energy certification guidelines.
• Required PICW (Person in charge of Work) Level 3.
• Proficiency in spoken and read English is preferred.