Senior Field Technician (E4A Solutions – A Subsidiary of Riot Platforms)

About Riot Platforms

Riot’s (NASDAQ: RIOT) vision is to be the world’s most trusted platform for powering and building digital infrastructure. 

Riot’s mission is to empower the future of digital infrastructure by positively impacting the sectors networks and communities that we touch. We believe that the combination of an innovative spirit and strong community partnership allows the Company to achieve best-in-class execution and create successful outcomes.

 Riot is a Bitcoin-driven industry leader in the development of large-scale data centers and bitcoin mining applications. The Company’s vertically integrated strategy spans Bitcoin mining engineering and the development of large-scale data center projects designed to support the growing demand for high-density computing. Riot currently operates Bitcoin mining facilities in central Texas and Kentucky with engineering and fabrication capabilities in Denver and Houston. The Company is now expanding into data center development strengthening its position as a foundational builder in the digital economy. 

Key attributes we are looking for

At Riot we’re building the future of digital infrastructure. Our team members have unparalleled opportunities to work on groundbreaking initiatives. Through technical excellence and strategic execution Riot has positioned itself as a leader in the industry driving advancements that continue to set new benchmarks in digital infrastructure. 

We are trailblazers. Problem solvers. People who thrive in fast-paced environments communicate clearly and bring relentless focus to efficiency and execution.

   Essential Functions

• Provide technical support via phone and email assisting customers with troubleshooting drawings and general technical inquiries.
• Perform on-site field service including warranty support commissioning acceptance testing integrated system testing protective relay settings and functional tests for various Original Equipment Manufacturer products.
• Travel up to 50-70% of the time including weekends and holidays to conduct service repairs training and startups.
• Assist with new product research development and evaluation contributing to specialized work of substantial variety and complexity.
• Conduct functional testing of completed controllers and custom-built controls troubleshooting at the component level when necessary.
• Support the engineering department with research development and evaluation of proposed equipment.
• Drive projects to completion with minimal supervision while maintaining high-quality standards.
• Ensure site safety compliance attending customer safety meetings and adhering to E4A Solutions and customer guidelines.

Knowledge Skills and Abilities

• Proficiency in reading and interpreting wiring schematics and mechanical drawings.
• Experience working with:
• • 12 VDC to 125 VDC and 120 VAC to 500kVAC.
  • Relay logic and PLC-based circuits troubleshooting.
  • Motor control systems (across-the-line and reduced current).
  • Variable frequency drives (VFDs).
  • Switchboards troubleshooting and testing.
  • Low medium and high voltage electrical equipment – transformers power transformers CTs switchgear motors etc
• Ability to install and troubleshoot electrical drawings electrical equipment SEL Multilane Allen Bradley Siemens and GE programmable logic controllers.
• Familiarity with industry standards: NFPA 20 NFPA 25 NFPA 70 UL50 UL508 UL891 UL1558 UL1773 IEEE and NEC.
• Strong problem-solving skills with the ability to troubleshoot equipment and provide training via phone email or video conferencing.
• Proficiency in Microsoft Office Suite (Excel Word PowerPoint).
• Ability to travel on short notice for emergency service work.
• Must have a clean driving record and be eligible for government clearance work.
• Ability to lift and carry up to 50 lbs. stand for prolonged periods and work extended hours when required (within OSHA guidelines).

Education and Experience 

• 3+ years of relevant experience or a combination of education and experience.
• Strong written and verbal communication skills with the ability to write reports manuals and effectively present information to managers clients and employees.
• Basic math skills to solve electrical circuit formulas.

Compensation and Benefits 

• Competitive pay commensurate with experience.
• 401k plan with company matching
• Great medical vision and dental plans to choose from
• Long-term and Short-term disability
• Additional benefit options (Employee Assistance Program Pet Insurance and more)
• Flexible Spending Accounts
• Generous PTO and Paid Holidays

Riot is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

What We Do

Riot’s (NASDAQ: RIOT) vision is to be the world’s most trusted platform for powering and building digital infrastructure.Riot’s mission is to empower the future of digital infrastructure by positively impacting the sectors networks and communities that we touch. We believe that the combination of an innovative spirit and strong community partnership allows the Company to achieve best-in-class execution and create successful outcomes.

Why Work With Us

Our culture is rooted in extreme ownership. That means every challenge is an opportunity and every team member is empowered to lead innovate and execute. We believe in moving fast thinking boldly and owning outcomes because that’s how we operate.

Gallery