Senior Fraud Analyst

Trustly is leading the human-centric payments revolution. To us, this means passionately building the most convenient, intelligent and responsible way of paying for things online. Whether it’s for shopping, paying subscriptions, funding trading accounts, booking airfare, playing online games and much more – we’re all about a better way to pay. At our core, we are a tech company with industry-leading tech capabilities. But, it’s the ingenuity of our people that makes us leaders in our field. Thus, our appetite for innovation will never be anything less than fierce. Trustly is steadily growing as it connects thousands of businesses with hundreds of millions of people. And with a strong presence across Europe and the Americas, we are leading the human-centric payment revolution as a truly global team.

About team Fraud

This role is within our Payment Service Operations Function, a part of Trustly’s Operations unit with approximately one hundred employees across Europe. This team is responsible for Trustly’s fraud prevention work and to make sure we protect us as a company and our customers. 

About the role

The Fraud space is evolving and growing at Trustly. Our Payment Service Operations Function ensures Trustly’s products and processes deliver robust fraud mitigation while preserving a great customer experience and supporting Trustly’s growth.

We are looking for an experienced Senior Fraud Analyst who has the ability to navigate large datasets while managing the balance between conversion and mitigating fraud. An analyst who wants to help shape our future fraud strategy using the latest approaches to fraud detection, prevention and investigation.

An individual who can effectively collaborate and communicate with internal and external stakeholders. Consider new approaches to fraud prevention while looking at external providers and services.

Up for the challenge?

What you’ll do

• Work in a collaborative and cross-functional way to proactively detect, quantify and make data driven decisions to reduce our exposure to fraud 
•  Champion the use of data to optimise the way we combat fraud in the business and bring new ideas on the analytics that can add value
• Identify opportunities for improvement of the fraud rules through data- analysis, testing and tracking
• Communicate findings to the business in a structured, data-driven manner - translating complex analytics into actionable insights that drive informed decision-making
• An ability to see the bigger picture: a problem solving approach understanding the underlying business questions, using a variety of data sources and information

Who you are

• Solid experience in fraud analytics
• Ability to effectively interpret data and identify patterns and trends using analytical and problem solving skills 
• Strong technical skills with SQL and Python, with the ability to handle complex data structures from multiple sources
• Able to consider external service and analyse the benefits it could bring
• Excited about working in a dynamic and fast-changing environment with the ability to adapt to the business challenges in front of you 
• Strong stakeholder management to be able to communicate clearly with other parts of the business, explain fraud and our processes and also manage expectations 
• Proactive mindset - enjoy seeking out opportunities to improve processes and help the business manage risk more effectively
• Passion for learning, able to quickly adopt new business concepts and technologies 
• Independent, curious, and likes to take initiative

Kindly submit your CV in English.

Are you someone who voices new ideas and acts on them? Do you value great communication with all stakeholders? We are looking to strengthen the team with dedicated, highly motivated people who thrive in working with different areas across the organisation.

If you feel that your skill set and personality compliments the criteria above, please apply now.