Senior Fraud Risk Analyst –SME - Customer Success (Technical & Client-Facing)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Fraud Risk Analyst – SME - Customer Success (Technical & Client-Facing) in Mexico.

This is a high-impact, client-facing role at the intersection of fraud strategy, data analytics, and technical implementation, supporting enterprise clients such as financial institutions and merchants. You will act as a trusted advisor, helping organizations interpret complex fraud signals and machine-learning outputs to make smarter risk decisions. The role combines strategic consulting with hands-on analytical and technical work, requiring both depth in fraud domains and the ability to translate insights into actionable system changes. You will work closely with cross-functional teams including Product, Engineering, and Data Science to shape fraud detection capabilities and improve platform performance. This position is ideal for a senior fraud professional who thrives in dynamic environments, enjoys solving complex financial crime challenges, and excels in customer-facing execution. Your work will directly influence fraud prevention strategies, operational efficiency, and client success across global markets.

• Act as a subject-matter expert in fraud and digital trust, leading strategic workshops and executive-level discussions with enterprise clients.
• Translate fraud trends, analytics, and machine-learning outputs into clear business actions and risk decisions that improve detection and reduce losses.
• Interpret complex datasets and model outputs using SQL and analytical tools to identify anomalies, fraud patterns, and operational risks.
• Convert fraud insights into structured technical requirements for Product, Engineering, and Data Science teams to enhance platform capabilities.
• Support fraud platform implementations by configuring detection rules, thresholds, scoring models, and operational workflows.
• Collaborate cross-functionally to improve fraud strategies, contribute to product evolution, and ensure continuous alignment between clients and internal teams.
• Manage senior client relationships, balancing advisory leadership with hands-on execution and operational optimization.

Requirements:

• 5+ years of experience in Fraud Risk, Financial Crime, Risk Consulting, or similar analytical and client-facing roles.
• Strong expertise in fraud typologies such as ATO, APP fraud, mule activity, and digital/payment fraud across banking or fintech environments.
• Advanced SQL skills with experience analyzing large datasets to detect fraud patterns and high-risk signals.
• Proven experience working with ML-based and rule-based fraud detection systems, including tuning and operationalizing fraud rules.
• Strong ability to translate technical model behavior into business impact, including risk trade-offs, false positives, and loss prevention outcomes.
• Experience leading client workshops, managing enterprise stakeholders, and supporting end-to-end implementation projects.
• Strong communication skills with the ability to simplify complex analytical and technical concepts for diverse audiences.
• Fluent in English and Spanish (mandatory).

Benefits:

• Competitive compensation aligned with senior-level expertise and market standards
• Opportunity to work on global fraud and financial crime challenges with enterprise clients
• Fully client-facing and high-impact strategic role with ownership of outcomes
• Exposure to advanced ML-driven fraud detection technologies and platforms
• Strong career growth opportunities within a fast-scaling global organization
• Collaborative and multicultural working environment
• Continuous learning and professional development opportunities
• Work with cross-functional teams including data science, engineering, and product