Senior Full Stack Engineer

Overview of role:

The team at SupportLogic is dedicated to improving the experience of today's Support professionals while helping companies serve and retain their customers through intelligent escalations proactive interactions and problem resolutions. In order to serve our customers in a way that enables them to serve their users we are currently seeking customer-centric energetic and highly motivated individuals to join our Core Workflow Engineering Team. These engineers are responsible for building and scaling the experiences powered by Python-based Fast APIs on the backend with microservices running on GCP and a lightweight frontend with React. This is an exciting opportunity for someone looking to take ownership of breaking down product requirements into beautiful and simple experiences for customers.

How your work will support our growth:

• Build end-to-end applications using Python React and other modern technologies to drive simple and intuitive customer experiences in our Agile environment.

• Partner with product managers and designers on evaluating the user experience and its backend implementation possibilities.

• Collaborate with our global engineering team to ensure continuity and best practices across our organization.

• Scope develop test and support engineering needs of our product initiatives.

• Build in 2 week sprints; participating in scrum activities to plan develop and release working software.

• Advocate for better software development tools and practices to help build a transparent engineering culture.

About you (don't worry if you don't have this whole list- we expect you to learn with us):

• Production level development experience building Full Stack web applications using Python-based microservices on the backend and React-based frontend.

• Experience with Python to build backend APIs data models and microservices.

• Google Cloud experience using Memstore and Redis with solid command over multi-process stores.

• Experience collaborating with stakeholders such as product managers designers and QA engineers

• Education in Computer Science Engineering or training in a related field

• Comfortable with tools like Slack Github and Atlassian/Confluence

How we support our employees’ growth and well-being:

• Healthcare (medical) for employee spouse and child(ren) is fully covered by us

• Equity (stock options)

• Remote 1st collaborative and transparent culture

• PTO you’re encouraged to take to recharge

Equal Opportunity Employer- Our differences make us better:

Our commitment to diversity and inclusion is deep and core to the company we’re building. Our users are diverse and we believe that our company needs to reflect the diversity of our users in order to build the best possible product. Discrimination of any type will not be tolerated at SupportLogic and we pride ourselves in making sure that all employees feel heard supported and challenged. To that end SupportLogic prohibits discrimination on the basis of race color religion creed sex age marital status national origin mental or physical disability political belief or affiliation veteran status sexual orientation gender identity and expression genetic information HIV status maternity status protective order status and any other class of individuals protected from discrimination under applicable state or federal law in any aspect of employment and application for employment.