Senior Group Manager, Customer Marketing

· Remote

Location

Remote

Type

Full Time

Job Description

Senior Group Manager Customer Marketing

Reposted 3 Hours Ago
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New York NY USA
Hybrid
158K-210K Annually
Senior level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
We are building the monitoring and security platform for developers IT ops teams and business users in the cloud age.
The Role
Lead the Customer Marketing team driving customer success initiatives managing programs and collaborating with cross-functional teams to create compelling customer stories and enhance market reputation.
Summary Generated by Built In

We’re looking for a strategic and collaborative Senior Group Manager to lead a lean high-impact Customer Marketing team at Datadog. In this role you’ll mentor and manage a group of marketers while also driving programs that highlight customer success elevate market reputation and enable go-to-market teams with compelling customer stories. You’ll balance team leadership with program ownership and cross-functional execution helping bring the voice of the customer to the center of our brand strategy.

At Datadog we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. This role is based in New York or San Francisco.


What You’ll Do:

  • Manage and mentor a lean high-performing Customer Marketing team
  • Collaborate with Product Marketing Sales and Customer Success to identify reference opportunities and create customer-ready assets
  • Orchestrate end-to-end production of customer case studies videos and quotes—including budgeting team resourcing and coordination with partners such as Events Marketing Corporate Communications and Analyst Relations
  • Execute and report on always-on market reputation and peer review campaigns for platforms like Gartner Peer Insights and G2
  • Partner with geographic and market segment leaders to align budget and team resources with business objectives
  • Stand up and amplify internal communication channels and content promotion to increase use of assets and drive pipeline

Who You Are:

  • 10+ years of experience in customer marketing roles with a proven track record of team management in high-growth technology environments; B2B software experience is a plus
  • Bachelor’s degree or equivalent experience required; MBA is a plus
  • Demonstrated success working cross-functionally to source develop and amplify customer stories across internal and external channels
  • Skilled at leading customer-facing conversations and navigating legal operational and production processes
  • Strong operational acumen with the ability to accelerate content creation improve efficiency and report on ROI
  • Experienced in managing and growing small teams with broad scope and impact
  • Deep understanding of customer marketing trends best practices and tools

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills we encourage you to apply.


Benefits and Growth:

  • Generous and competitive benefits package
  • New hire stock equity (RSUs) and employee stock purchase plan
  • Continuous career development and pathing opportunities
  • Employee-focused best in class onboarding
  • Internal mentor and cross-departmental buddy program
  • Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Datadog offers a competitive salary and equity package and may include variable compensation. Actual compensation is based on factors such as the candidate's skills qualifications and experience. In addition Datadog offers a wide range of best in class comprehensive and inclusive employee benefits for this role including healthcare dental parental planning and mental health benefits a 401(k) plan and match paid time off fitness reimbursements and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is:
$157500$210000 USD

About Datadog: 

Datadog (NASDAQ: DDOG) is a global SaaS business delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation cloud migration and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers for engineers Datadog is used by organizations of all sizes across a wide range of industries. Together we champion professional development diversity of thought innovation and work excellence to empower continuous growth. Join the pack and become part of a collaborative pragmatic and thoughtful people-first community where we solve tough problems take smart risks and celebrate one another. Learn more about #DatadogLife on Instagram LinkedIn and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity veteran status and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories consistent with legal requirements. Here are our Candidate Legal Notices for your reference. 

Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. 

Privacy and AI Guidelines:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy please visit Interviewing at Datadog AI Guidelines.

Top Skills

B2B Software
Customer Marketing
Marketing Tools

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The Company
HQ: New York NY
6500 Employees
Year Founded: 2010

What We Do

Datadog (NASDAQ: DDOG) is a global SaaS business delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation cloud migration and infrastructure monitoring of our customers' entire technology stacks. Built by engineers for engineers Datadog is used by organizations of all sizes across a wide range of industries. Together we champion professional development diversity of thought innovation and work excellence to empower continuous growth. Join the pack and become part of a collaborative pragmatic and thoughtful people-first community where we solve tough problems take smart risks and celebrate one another.

Why Work With Us

At Datadog we learn from and celebrate each other daily - each win is a team win. Datadogs solve tough problems innovate pragmatically and grow together. We promote from within provide mentorship and opportunities for career development and support our colleagues in the process. Best of all? We truly love what we do.

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Datadog Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them and their team.

Typical time on-site: 3 days a week
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Date Posted

04/08/2026

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