Senior Growth Engineer - REMOTE

Join the ResMed Sleep and Respiratory Care Team today!

ResMed is a global leader in connected devices and digital health. We help millions of people sleep, breathe and live better lives. Are you ready to help fuel our growth? As ResMed continues to evolve with the future of healthcare, our customer-centric organization focuses on cloud-connected devices and digital health technologies that are designed to help treat and manage sleep apnea, COPD, and other chronic respiratory diseases that, together, affect over one billion people worldwide.

If you share a passion for transforming care, keeping people healthy and out of the hospital, and lowering healthcare costs, ResMed invites you to apply to an applicable role (e.g. marketing, sales or product development) within the diverse and talented Sleep and Respiratory Care team.

Let's talk about the team

The Emerging Channels Growth team is responsible for executing focused experiments across marketing and product to accelerate the business towards its north star metrics. Learnings from experiments are captured to ensure the team builds on a continuously reinforced foundation. Experiments are developed in partnership between the Growth Product Manager and respective commercial leads, then prioritized and executed by the full Growth Team. There is a consistent stream of experiments operating across multiple owned and non-owned digital assets that, when concluded, are systemized and deployed to all relevant channels and marketing assets.

The market landscape within sleep health is complex, rapidly evolving and highly competitive. You will be part of a high performing and focused cross-functional team, which is tasked with business model transformation and acceleration of our success in the consumer, multi-channel space.

Let's talk about the role

The Senior Growth Engineer will be a member of the Growth team and will primarily be focused on supporting the technical aspects of the experimentation program, which includes the building of web-based growth experiments, A/B tests, personalization campaigns, and new feature rollouts. In addition to experimentation, the Growth Engineer will be responsible for maintaining and upgrading the team's testing tools and infrastructure. In addition, the Growth Engineer will:

• Collaborate closely with the Growth team and other stakeholders from Product, Marketing, Analytics, and Channel Leadership to identify and understand the key drivers of growth success across acquisition, retention & engagement, and monetization vectors
• Work with the Growth team to source, plan, and execute experiments, and multi layered personalization campaigns focused on driving business outcomes in areas such as:
  • Paid acquisition
  • Organic acquisition
  • Funnel optimization
  • New feature exploration
  • Registration conversion
• Educate peers on core concepts of effective experimentation, including but not limited to user problem discovery, hypothesis writing, statistical methods, idea prioritization, etc.
• Manufacture HTML, CSS, and JavaScript code to run on top of our website that alters the experience of the site to improve the conversion rates of key performance metrics
• Engage as a technical consultant, providing web development expertise, measurement plan recommendations, and insights based on test results data
• Communicate thoroughly and set clear expectations with stakeholders and peers
• Update internal documentation to help improve internal technical processes and knowledge sharing related to experimentation
• Quickly validate concepts by choosing the least expensive and most effective route to MVP versus over-engineering

Let's talk about you

Qualifications and Experience:

• 5+ years of experience developing user-focused digital experiences, preferably in a growth environment
• Proficiency in website programming languages such as HTML, CSS, and JavaScript

Preferred

• Experience working within an experimentation focused team or pod
• Experience working fully remote
• Experience working in a large, multi-channel corporate environment
• Experience working within the regulated medical equipment field
• Practical knowledge of HIPAA including rights, responsibilities, and limitations of data holders
• Strong preference is made to candidate who have previously worked within a Growth Team
• Experience in modern web-development libraries (React, Angular, Vue, etc.)
• Comfortable building experiments across a variety of different front-end frameworks and libraries, as well as APIs
• Knowledge of A/B and multivariate experimentation on the Web
• Has experience building experiments within common CRO platforms such as Optimizely, VWO, Google Optimize, AB Tasty, or Adobe Target
• Has experience building out multi-tiered Personalization campaigns within common CRO platforms
• Familiarity with reporting & analytic tools such as Amplitude, Segment, Tableau, Google Analytics
• Knowledge of statistical principles related to experimentation
• Must be capable of learning new technical concepts quickly, regularly, and be able to communicate with both technical and non-technical stakeholders
• Must have high attention to visual detail, can interpret specifications, can communicate detailed instructions, and can recognize edge cases that need to be addressed
• Experience with accounting for different browsers and devices for experiments
• Familiarity with Jira, Confluence, Zoom, and Github
• Experience with tag managers (GTM)
• Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as Gimp or Photoshop is a plus
• Proficient understanding of cross-browser compatibility issues and ways to work around them.
• Insatiable interest in understanding online consumer behaviors as well as creating optimized experiences to improve accessibility
• Commitment to improving access to medical care among historically underserved or underrepresented populations

#LI-Remote

#LI-KH1

Joining us is more than saying "yes" to making the world a healthier place. It's discovering a career that's challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now!