Senior GTM Systems Analyst

SUMMARY

As a Senior GTM Systems Analyst, reporting to the Senior Manager, GTM Systems, you will play a key role in shaping the systems strategy for our marketing, pre-sales, and post-sales functions. This includes optimizing and integrating tools across the GTM landscape, such as top-of-funnel platforms (e.g., Demandbase, 6Sense, Clearbit, LeanData), sales applications (e.g., Salesforce, CPQ, Clari, Outreach), and post-sales systems (e.g., PSA software, Renewals, Community, Product, and Support systems). You’ll be responsible for building a scalable, high-impact technology stack that supports efficient, customer-focused processes and aligns seamlessly with other company systems. In this role, you’ll foster strong cross-functional relationships to ensure alignment, prioritize innovation, and drive continuous improvement toward world-class GTM solutions.

WHAT YOU’LL DO

• Own GTM Systems Strategy: Design and manage our approach to GTM systems, ensuring tools are optimized for usability, scale, and effectiveness.
• Project Leadership: Oversee project lifecycles from intake through to completion, using Unified Requirements & Evaluation Documents (UREDs) to establish clear goals, scope, and success criteria.
• Intake Request Management: Work closely with internal stakeholders to understand needs, address pain points, and prioritize requests.
• Relationship Building: Partner with teams across departments to understand requirements, manage expectations, and facilitate effective communication.
• Continuous Improvement: Research best practices and industry standards to ensure our post-sales systems meet the highest standards of efficiency and customer satisfaction.

WHAT YOU’LL BRING

• Revenue Operations Expertise: You have 5+ years in marketing operations, revenue operations, or product management, with experience in supporting revenue-generating teams and balancing technical and business needs.
• Proven Technology Ownership: You’ve managed similar tools before, with a focus on optimizing systems and processes that largely tie back to Salesforce and BI tools.
• Detail-Oriented and Process-Driven: You excel at documenting processes, designing workflows, and managing projects with a structured, detail-focused approach.
• Strategic and Long-Term Focused: Balancing immediate needs with a future vision, you consider the scalability and impact of system changes on the organization.
• Collaborative and Relationship-Oriented: You build strong, trust-based relationships across teams, listen to stakeholder needs, and communicate effectively.
• Adaptable and Proactive: Comfortable with ambiguity, you’re resourceful and create processes to support complex systems, prioritizing solutions that make an impact.
• Committed to Best Practices: Continuously learning and staying current with industry standards, you drive our systems toward world-class quality.