Senior Guest Services Representative
Company
Department of the Air Force - Air Force Global Strike Command
Location
Multiple Locations
Type
Full Time
Job Description
Summary
About the position: This position will be a Senior Guest Services Representative assigned to the Sakakawea Inn at Minot AFB, ND.
This is a Flexible (FLEX) position. A Flex (Shiftwork) schedule does not have guaranteed hours and you may work 0-40 hours per week as needed by the facility.
Employees are eligible to use the fitness center, golf course, bowling center, clubs, and swimming pool.
Requirements
Conditions of Employment
- This position requires the incumbent to complete a background investigation with favorable results.
- The position requires incumbent to meet state and legal age requirement for sale of alcoholic beverages.
- The incumbent must be able to work a regular or rotating schedule that may include evening or nights, weekends, and holidays.
Qualifications
Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience:
Utilizing automated systems and computer software (i.e., hotel property management system or equivalent); providing verbal and written communication tactfully when attending to the needs of guests and enforcing various policies, requirements, and rules of the facility; performing front desk duties (i.e., reservation requests' assigning rooms; customer checkout procedures; running cashier reports, etc.). Previous experience leading the work of others is highly desirable.
You will be evaluated on the basis of your level of competency in the following areas:
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Additional information
- Individual must fully meet qualification/eligibility/background requirements for this position.
- U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation.
- Male applicants born after December 31, 1959 must be registered for Selective Service.
- Direct deposit is required.
- Satisfactorily complete an employment verification (E-Verify) check.
- A probationary period may be required.
- Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD).
- Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest.
- Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement.
- Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible.
- This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.
Date Posted
07/11/2024
Views
5
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