Senior HRIS Analyst

THE ROLE

Interacts with all levels and groups to implement, upgrade, support and maintain Sotheby’s Human Resources Information Systems (HRIS) SAP Successfactors and downstream HR applications. Uses organizational, analytical and problem-solving skills to support global HR systems projects. Works with management and internal groups to develop processes and procedures for maintenance of HR systems. Provides metrics and reports to identify global business problems and/or support business decisions. Responsible for protecting employee confidential data.

Incumbent will manage the implementation, enhancement and day to day support of Sotheby’s HR systems. Build a positive reputation of the department with both domestic and international clients, senior management, and outside vendors.

RESPONSIBILITIES

• Manage day-to-day Successfactors system operations, annual talent cycles, support special projects. Performs gap analysis between existing and new solutions to identify business and user requirements. 
• Deep system knowledge in Successfactors EC, Onboarding 2.0, Time sheet and Time off Management, and  Reporting tools to perform detailed level system configuration and permission changes based on design and client needs. 
• Highly proficient with data imports, manage data mass loads and validate results 
• Manage thorough testing of system changes in Test and Production environments in coordinates with appropriate parties. Maintain system documentations.
• Customer support - Responsible for direct client support for HR systems including problem resolution, reporting and business policy and procedure support. Provides documentation or training to ensure the effective utilization of HR systems.
• Metrics/Reports – Works with internal client groups to identify requirements for data reports and metrics. Creates and delivers high quality, easy to use reports. Proactively engages with internal client to provide valued added data and analytics.
• Data Maintenance and Audits – Responsible for ensuring high quality data is maintained in HR systems. Interacts and influences HR admins and business partners to maintain data accuracy and system process protocols. Uses understanding of system setup, interdependencies and data flow to track down system and interface problems.
• Security –Responsible for creating, updating and removing system access for all users.
• Manage integrations to 3rd party vendor solutions. Leads and identifies interface requirements for data transfers between systems. Communicates effectively with developers and other technical professionals to create interface programs. Tests interfaces and troubleshoots interface issues. Implements appropriate data safeguards such as encryption to ensure employee and company information are safeguarded appropriately. 
• Support system communication & change management efforts
• Acts a subject matter system expert and provides guidance and learning opportunities to other team members. Facilitates global training sessions via online collaboration tools.

IDEAL EXPERIENCE & COMPETENCIES

• Working experience in HR information systems is a requirement (i.e., Successfactors EC, Onboarding 2.0, Time Off, Time Sheet, Report Center, Integration Center, Role based permissions, etc.)
• SAP SFX certified preferred
• Must have advanced interpersonal and communication skills, as well as strong customer service skills.
• Requires technical aptitude and strong attention to details
• Requires exceptional interpersonal, problem-solving and communication skills
• Requires excellent time management and organizational skills
• Requires customer service mindset
• Must have the ability to work in a fast-paced environment.
• Understands and adapts to cultural differences; is sensitive to the diverse needs, values, and perspectives that span various cultures
• Bachelor’s degree or equivalent work experience required, 3+ years’ experience in HRIS or similar role preferred

The proposed base salary for this position ranges from $86,000-$118,000. In addition to base salary successful candidates are eligible to receive a discretionary bonus, as well as a competitive benefits package. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered.