Senior Human Resources Business Partner

With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what’s possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Today, the world’s most iconic brands and disruptive innovators trust Icertis to fully realize the intent of their combined 10 million contracts worth more than $1 trillion, in 40+ languages and 93 countries.

Who we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination

We are looking to add a new team member to our amazing global Human Resources team. Thirty strong, our next team member will share our global mindset and scale our HR programs and work with leaders on unleashing their talent. We want someone who is passionate about aligning business objectives with leaders and employees, operational effectiveness, analytics, and providing insights and support to local and global leadership.

Are you a creative problem-solver?

Do you drive to get work done well and expediently?

Then we’d love to meet you! 

Icertis is building for greatness in 2024 and we need a team member who can help drive our highest HR value initiatives. 

About the team: We’re a tight-knit team that works hard and laughs a lot. We get the rare opportunity to collaborate every day with dozens of our Fortune 500 partners who work at some of the top companies in the world. We’re passionate about fueling Icertis’ rapid growth and using contracting to solve some of today’s most difficult business challenges. We are committed to positively representing the Icertis brand with our partners and consistently demonstrating the company’s FORTE values, operating with a deep sense of professionalism, integrity and caring. #LI-RS1

What you will do:

• Partner with the global HRBP team to support aligned business organizations on a wide range of talent management and organizational business challenges (performance optimization, organizational design, talent assessment, employee relations, change management, leadership coaching). 
• Analyze metrics and share findings with the business on trends and pulse of the organizations in quarterly business review (QBR) sessions (attrition, engagement, hiring, DEI, etc.). 
• Work with the global HR functional teams to support and execute programs in employee engagement, career paths, succession planning, performance assessments, compensation planning, recruiting, retention, etc. 
• Work cross-functionally with our recruiting team on program implementation and support (internships, Glassdoor campaigns, etc.). 
• Resolve complex employee relations issues. 
• Partner with managers on performance management cases. 
• Provide guidance and interpretation on HR policies. 
• Provide support for workforce planning and succession planning needs. 
• Identify and facilitate training needs for business units and individual coaching needs. 
• Participate in evaluation and monitoring of training programs to ensure success. 
• Follow up to ensure training objectives are met. 
• Host information sessions on new programs, projects, and initiatives. 
•  Work onsite at our Bellevue office a minimum of 3 days/week.




Project based work may include: 

• Develop, communicate and administer policies/handbook for a variety of matters, such as; compensation, leave administration, employee relations, health and safety, and time and attendance policies for hourly and salaried non-exempt employees. 
• Support AMER HR initiatives building out retention, top talent, and other employee engagement projects and programs. 

What you will bring:

• 8 + years of client-facing HR experience. 
• Bachelor’s degree, preferably in Human Resources, Business, or related field. 
• Coaching and consulting skills, PHR or SPHR required; PHR CA certification highly preferred. 
• Business acumen - to build and develop solid understanding of functional business groups. 
• Demonstrated ability to exercise sound judgement and handle confidential information and conversations appropriately and with care.
• Prior experience working in a high growth, start-up environment is desirable. 
• Thrive in a fast-paced environment with the ability to pivot and problem-solve. 
• Excellent communication skills (written and oral) with good interpersonal skills and ability to develop and foster peer-to-peer relationships with partner counterparts and internal team members.
• The ability to travel up to 15% of the time is required. 

Our Commitments: Icertis is committed to:

● Icertians (employees) and their family's physical, mental and financial health and wellbeing

● Turbocharging Icertians careers

● Making a social and environmental impact in our communities 

● Cultivation and advancing a culture of diversity, equity, inclusion and belonging (DEIB) within our company, customers, and

 suppliers

● Generous holidays including the 4th of July week off – paid 

● Free professional and leadership coaching

● Annual personal development allowance 

What we offer:

● Robust medical (physical & mental vision and dental benefits 

● Employee assistance program (EAP)

● Equity (RSUs) and shared ownership in the company

● Generous 401K match

● Flexible work environment

● Paid maternity and paternity leave 

● Generous holiday and PTO program

● CaaS (coaching as a service)

● Annual personal development allowance 

● 7 Days for Humanity – 7 paid volunteer days annually

● Global and regional DEIB steering committees, employee resource groups (ERGs) 

● Global DEIB training programs and guest speakers throughout the year

Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to [email protected] or get in touch with your recruiter.

By submitting your application you acknowledge that you have read Icertis’s Privacy Policy (https://www.icertis.com/privacy-statement/)

Icertis is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.