Senior Human Resources Business Partner, Go-To-Market

Title: Sr. Human Resources Business Partner

Location: Remote in these states: AZ, CA, CO, FL, GA, KS, KY, ID, IL, IN, MA, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, RI, SC, SD, TN, TX, VA, VT, WA, WI

As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:

• Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
• Experience Global Impact and Global Connection. At ShipBob, we benefit from diverse cultures and perspectives in service of the global community.
• Grow With An Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.

Role Description:

The Sr. Human Resources Business Partner position holds a critical seat within the Go-to-Market business unit which includes partnering with our Sales & Revenue, Marketing, Merchant Success, and Merchant Care teams. This global role is responsible for proactively advising and counseling their core leadership team on strategic people matters. The Sr. Human Resources Business Partner is the driving force that keeps their business unit's priorities connected to the People team's Centers of Excellence to plan, develop and deploy critical capabilities supporting positive business outcomes. As a strategic partner, this role will partner on talent management, leadership development, change management, employee engagement and retention strategies, and other key initiatives. The person that holds this role must have an entrepreneurial spirit and enjoy rolling up their sleeves, as our scaling environment requires people who enjoy building, implementing, and evolving practices, policies, and new initiatives that steer our continued growth.

This role reports to the Sr. Executive Director of HR Business Partnerships and will have peers who oversee Technology, Product, G&A, and Fulfillment.

About You:

At ShipBob, we're looking to bring on board people who embody our core values:

• Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
• Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
• Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
• Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our "favorite" solution.

What you'll do:

• Build relationships with business leaders to offer thought leadership on organizational and people-related strategy and execution.
• Consult with ShipBob's leaders to create a comprehensive people plan to influence lasting change over large functions.
• Solve challenges and get to the root cause of any issue, no matter how complex. Design and quickly implement solutions that cut across multiple disciplines, even those beyond people and organizational solutions.
• Proactively bring creative new ideas and strategic HR solutions to both the business unit and the People team to plan for current people needs or future human capital trends.
• Provide expertise in the following areas: talent planning, performance management, employee relations and coaching, data analysis, total rewards, learning and development, engagement and retention strategies, organizational design and analysis, and strategic planning.
• Identify and surface trends in both qualitative and quantitative ways to help improve organizational health and understand when the combination of observations and data will assist in making informed conclusions. Conduct analyses of information to connect or predict outcomes of actions.
• Acts as a change agent and actively communicates People team initiatives and other business priorities and objectives.
• Maintain thorough business acumen to identify business needs and solutions.
• Support DEIB initiatives by serving as an ERG champion for one of our many groups.
• Teach, coach, mentor, and guide a dedicated HR Generalist that supports the business unit and helps clear this role's path.
• Own and/or partner closing with the People team's Centers of Excellence
• Additional duties and responsibilities as necessary.

What you'll bring to the table:

• A bachelor's degree and a minimum of 8-10 years of experience as or a combination of HR Management, HR Business Partnerships, or the HR Generalist function, providing guidance to business leaders.
• A combination of HR experience in the following areas: organizational design, succession planning, business consulting, total rewards, employee engagement, coaching and development, talent management, conflict resolution, talent acquisition, data analysis, and employee relations.
• A master's degree or HR certifications are a plus.
• Experience supporting sales and marketing professionals in a scaling, fast-growth organization.
• Established ability to utilize HR technology - HRIS, ATS, engagement, and performance platforms and has an understanding of CRM platforms.
• Ability to maintain employee advocacy and business ambassadorship utilizing both facts and emotional intelligence while making sound, professional judgements.
• Demonstrated business acumen to run organizational and people-related strategies and outcomes.
• Effective communicator with the ability to build relationships with leaders and other key stakeholders to push organizational change.
• Ability to work within constraints and to challenge the status quo.
• Comfortable with ambiguity and taking part in complex strategy discussions.
• Embodies a mission-driven, humble, resilient, and creative problem-solver mindset and approach.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.

About Us:

ShipBob is a cloud-based logistics platform that partners with over 7,000+ e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver best in class experience to their customers. With an almost 100% accuracy rate in fulfilling orders and orders shipped on time, our merchants can count on us to deliver excellent service.

As one of the fastest growing tech companies in Chicago with over $330M+ raised from blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the #1 best fulfillment technology in the industry.

Perks & Benefits:

• Medical, Dental, Vision & Basic Life Insurance
• 401K Match
• Variety of voluntary benefits, such as, short-term disability
• Competitive Salary, Performance Bonus & Equity
• Paid Maternity/Parental Leave Program
• Flexible Time Off Program
• Referral Bonus Program
• Fun Culture >>> Check us out on Instagram (@lifeatshipbob)

Classification: Salaried, exempt

Reports to: Sr. Executive Director of HR Business Partnerships

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.