Senior Human Resources Consultant

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise. 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

We’re looking for a bilingual Senior HR Consultant to join our national HR Claims Team!

As a Senior Human Resources Consultant, you will provide strategic consulting and coaching to executives and leadership teams who manage a team of professionals in shared services (approximately 300 people) spanned across Canada in Corporate Claims. Reporting directly to the Human Resources Manager, Corporate and Atlantic Claims (located in Calgary), you will be a member of a national HR team and will contribute equally as a team member and an individual by providing strategic HR solutions to your business partners. In this position, you will also have an opportunity to be involved in project work and presentations where you will mentor fellow HR colleagues. This is truly a unique and exciting opportunity for an HR professional who would like to take their consulting knowledge and expertise to the next level in the largest line of business at Intact!

This position is full time permanent employment opportunity based in our Montreal office, and occasional travel would be required with notice.

We’re looking for you to join our team if you are:

• Business Savvy: You believe in collaboration, know how to build relationships, influence and coach while working towards the company goals and objectives. Are strategic by nature and thrive in an ever- changing environment

• A Team Player: You believe that together everyone achieves more — that the whole is greater than the sum of its parts. You rely on others' candid feedback for continuous improvement. Skilled at collaboration, you thrive at working independently while building strong, remote relationships with national HR team members in our other locations.

• Adaptable: You have the ability to juggle multiple priorities and change focus at a moment’s notice while keeping a close eye on the details

• A Fast Learner: You thrive in a customer centric, dynamic, ever-evolving, fast-paced environment

What you'll do here:

• Provide professional strategic consultation and coaching on human resources policies, processes, and programs to designated business partners

• Actively participate in executive and management meetings with Corporate Claims business partners and ensure all decisions and practices align with our business strategies and values and are legally and ethically sound

• Facilitate and conduct investigations related to employee relation issues through discovery meetings with managers and employees to provide ongoing consultation and coaching towards a resolution that makes sense for all parties involved

• Actively partner with the business in the development, implementation, and follow up of employee engagement action plans and play a key role in our ongoing organizational transformation

• Provide coaching to business partners to promote effective leadership attributes and practices

• Play a key role in organizational transformations, anticipate issues and propose approaches to encourage support for effective change management

• Work with business partners to identify talent management strategies that drive the retention, development, and progression of individuals to create high performing and engaged teams

• Lead or participate in national and/or strategic HR projects that contribute to our ongoing organizational transformation and HR process improvement

• Lead, develop and facilitate workshops, round tables and information sessions for managers and/or employees

• Conduct needs analysis and assist leaders with their workforce planning needs

What you bring to the table:

• Post-secondary diploma or degree with a Human Resources specialization

• Minimum 8-10 years of related experience as a Senior HR Consultant/HR Business Partner

• Technical, up-to-date expertise in Human Resources and employment legislation

• Proven ability to quickly establish and cultivate effective working relationships with business partners at all levels of the organization and influence their decision as necessary

• A flexible, agile, and resilient approach to working in a dynamic ever-changing, fast-paced work environment

• Strong planning and project management skills enhanced with can-do attitude

• Strong written, verbal, and interpersonal communication skills

• Proven track record of critical and strategic thinking to solve operational and / or complex problems.

• Knowledge in all areas of human resources including talent management, performance management and employee relations, disability management, change management, engagement, compensation, organizational development, workforce planning and succession planning.

• CHRP and/or CHRL designation in progress.

• Strong knowledge of digital tools such as the use of Microsoft Suite to work effectively in a virtual environment

• Bilingualism in French and English is required considering the necessity to interact with colleagues across the country. 

#LI-Hybrid

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.