Senior Human Resources Operations Specialist - Huntersville, NC

Focused on the electrical, network infrastructure and HVAC markets, NSI Industries continues to outpace the industry in unprecedented growth. We are all about Making Connections, and we know our future success depends on the collective talents and experiences of our people and their ability to come together for our customers and communities. With locations across North America, NSI has the size and breadth to provide opportunities to grow and develop. If you’re looking for a dynamic, fast-paced and growing workplace to continuously learn and thrive, we want to hear from you!
We are looking for a Senior Human Resources Operations Specialist who will be essential to the success of our HR Service Center and the broader HR organization. This role will manage all aspects of the employee life cycle, including onboarding, offboarding, and everything in between. Additionally, it will support key annual HR processes such as performance management, compensation planning, and more. The Specialist will also play a critical role in our HRIS platform, supporting process design and testing. This position requires comprehensive knowledge in these areas and the ability to execute both strategic and tactical responsibilities.
This is not just a position but a hands-on role. The Senior HR Operations Specialist will actively implement and optimize key HR process areas and serve as a strategic partner to site HR Business Partners. This role is required to be onsite at our Huntersville, NC location.
Tasks included but not limited to:
Onboarding Processes

• Centralize onboarding from offer accept to-day-one
• Oversee and continually improve onboarding processes across all locations and functions
• Work with cross-functional teams to create and maintain comprehensive onboarding schedules
• Develop and update onboarding materials and resources
• Implement improvements based on feedback and metrics
• Ensure consistency in onboarding experience across locations
• Monitor onboarding effectiveness through regular audits and feedback collection
• Ensure accurate data is recorded

Offboarding Processes

• Support respectful exits from the organization
• Manage unemployment claims
• Manage transition out support and vendor

Program Support

• Performance Management – in conjunction with Manager of Talent design yearly forms, execute training, monitor progress, and more
• Compensation Planning – monitor completion, support managers, create roll up of spend for approval, and more
• Benefits Enrollment – support the Benefits Manager in preparing for open enrollment, reconcile annual invoices, respond to employee/manager inquiries, and any compliance reporting.

People Leader Advisory Support

• Support employee relations by guiding conflict resolution and policy adherence
• Assist in driving performance management processes and coaching managers
• Ensure compliance with federal, state, and local employment laws

Additional Responsibilities:

• Identify and evaluate state-of-the-art technologies to optimize self-service capabilities
• Coordinate HR-led training sessions on key topics
• Manage HR projects from planning through execution
• Continuously review and evaluate internal operating processes for effectiveness

Qualifications:
Education & Experience

• Bachelor's Degree in Human Resources, Business Administration, or related field or relevant experience
• Professional certification (SHRM-CP, PHR) a plus but not required
• 5-7 years of progressive experience in human resources, with demonstrated expertise
• Experience in a manufacturing or multi-location setting is preferred

Technical Skills

• Advanced proficiency in HRIS platforms (such as ADP Workforce Now or comparable systems)
• Strong data analysis capabilities and experience with HR metrics
• Proficient in Microsoft Office Suite

Professional Competencies

• Strong analytical and problem-solving skills with the ability to draw insights from data
• Excellent written and verbal communication skills
• Demonstrated ability to build relationships across all organizational levels
• Strong project management capabilities
• Detail-oriented with excellent organizational skills
• Ability to work independently and as part of a team
• Change management expertise
• Customer service orientation

Additional Requirements

• Must be results-oriented with demonstrated follow-through
• Ability to manage multiple priorities in a fast-paced environment
• Strong business acumen and strategic thinking capabilities
• Proven track record of process improvement and innovation
• Onsite required at Huntersville, NC office