Senior Implementation Coordinator

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

Job Description

As a Senior Implementation Coordinator, you'll need to prioritize opportunities. You must be able to solve issues, working across functional units to ensure success. You're able to share ideas and information through slides, and verbal and written materials. You will manage a variety of tasks while keeping tasks prioritized. You will raise issues before they turn into problems. You need to exhibit technical skills. You'll need to prioritize implementation tasks and increase overall results. You will present project plans, system overviews, and demonstrate product features across the suite of products. You will build exceptional experiences for the EES portfolio of capabilities. You are excited to partner with many internal teammates including other members of our Development, Product, Sales, Legal, Compliance, and Marketing teams. You will report to Experian's Manager of Implementations. You will be remote-friendly.

You are:

• Collaborative – Partner with fellow team members and peers, and connect ideas across internal and external opportunities
• Creative and Curious – Challenge traditional approaches, inquisitive with an interest in new opportunities
• Determined and Disciplined – Optimistic about what can be, persistent, and you express a fierce commitment to challenging the status quo.
• The project lead for clients implementing or improving their Employer Services solutions
• Consultative with solutions, Data Services, Software, Sales and Project Sponsor to develop requirements and project goals.

You will:

• Create project plans to ensure implementations stay on track.
• Maintain project documentation and communicate status/project decisions to team members and management.
• Report on implementation progress milestones
• Lead project contributors and client subject matter experts
• Identify and escalate project issues
• Collaborate and align with third-party vendors when issues traverse multiple systems
• Coach, guide and prepare clients for successful Employer Solution program rollouts

Qualifications

• 4 years' experience in Implementation, Professional Services, or Consulting
• Manage a range of concurrent complex implementations from medium to large/Enterprise level clients
• Experience meeting deadlines while providing excellent client service
• Experience with client data files or API delivered interfaces
• Analytical and problem-solving skills

Perks

• Great compensation package and annual performance-based bonus target of 10%
• You begin accruing 3 weeks of vacation per year starting on your first day
• 401K with a 4% company match with immediate vesting.
• Comprehensive health, dental, and vision plans.
• 5 sick days each calendar year.
• 12 paid company holidays and 2 paid volunteer days.

Additional Information

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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