Senior Influencer Account Manager

Company:

Mavely

Essential Functions

• Strengthen and maintain relationships with existing Mavely influencers to retain their business.
• Provide best-in-class account management to ensure Mavely influencers are supported.
• Identify growth opportunities within your managed book of business to increase sales and drive revenue.
• Communicate influencer feedback to the appropriate internal Mavely teams.
• Troubleshoot and problem solving when applicable.
• Respond to both internal and external communication in a timely manner.
• Analyze and deliver strategic insights to influencers based on their data.
• Share best practices, tips, new brand recommendations and promotions with influencers to take action.
• Advocate for Mavely and act as our voice in the greater influencer economy.
• Embody our Mavely values of childlike curiosity, accountability, fearless honesty, collaboration and being visionary.
• Any other duties assigned by management.

Education & Experience Requirements

• Bachelor's Degree
• Minimum 2-3 years of experience in an account management role
• A background and understanding in influencer or affiliate marketing

Knowledge & Skill Requirements

• Strong knowledge in Microsoft Outlook, Word, PowerPoint, and Excel
• Strong knowledge of company policy, goals, and standards
• Ability to assume responsibility and exercise good judgment when making decisions within the scope of the position.
• Strong sales and people skills to build rapport and garner trust with clients.
• A positive attitude and growth mindset
• Data-driven and analytical approach to review data and pull-out valuable insights.
• Effective communicator both internally and externally while working in person or remotely.
• Ability to perform the job safely and with respect for others, for property and for individual safety.

Our Benefits & Perks:

You will be part of an engaged, inclusive, global community that values family, giving back, beauty, and sustainability. We offer competitive benefits to eligible employees with comprehensive medical, vision, and dental coverage; supplemental life, voluntary short-term, and disability insurance; free access to therapists; a health savings account and 401k. You'll also be empowered to prioritize what's important to you through our vacation policy.