Senior Infrastructure Engineer

As our new Senior Infrastructure Engineer, your main focus will be to help shape Sinch Business IT Infrastructure & System landscape. Your responsibilities will include four different areas: 

Technology engineering 

• Pro-actively contribute to architecture strategy & principles together with Sinch Enterprise Architecture Team 

• Administrate & configure system & infrastructure technologies such: VPN solution, Office Network, Linux/ Windows servers, cloud infrastructure (AWS, AZURE) 

• Embed Sinch infrastructure technology in broader enterprise architecture & network environment 

Business/ user support 

• Consult application owners and business on infrastructure related requirements 

• Provide training and assistance to system users on usage of infrastructure systems and/or applications 

• Pro-actively work with network engineers, business and application owners to shape scalable Sinch Business IT infrastructure landscape 

Technical support 

• Provide 2nd and 3rd level support for system and infrastructure issues, and you’ll also participate in our on-call rotation schedule. 

• Troubleshoot problems across all pieces of infrastructure (servers, Network, cloud, storage) 

• Monitor system performance using our tools and take appropriate action when necessary. 

Requirements

In order to be successful in this role, you are a technical expert and have excellent communication skills. You have a structured and methodical approach to work. The role requires you to have the ability to work independently and take ownership of your own work as well as be a team player. Being able to plan your work and work towards deadlines is also key. 

• At least 5 years of professional experience in IT, majority spend in IT infrastructure & engineering 

• Experience in a combination of the following technical skills; IT infrastructure, networks and applications engineering, Linux server, database & cloud engineering, Windows server, Cloud and comparable IT infrastructure skills, Technical security topics and industry standards in IT security 

Big plus! 

You’ll stand out from the crowd if you have: 

• Relevant infrastructure certifications (e.g CCNA, CCNP) 

• Worked with Cisco Meraki and Cisco AnyConnect  

• Infrastructure as code  

Benefits

• STAY HEALTHY: We offer comprehensive market competitive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your individual needs including access to telehealth for all participants.
• CARE FOR YOURSELF: Take advantage of our free virtual counseling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
• SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.
• TAKE A BREAK: Enjoy a generous paid time off program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
• PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support.
• WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you’re the most productive and successful. It’s what you do, not where you work, that matters.
• MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.

We are committed to building an engaged and talented workforce that represents an environment that is inclusive, supports flexibility and welcomes diversity.

Our values of Dream Big, Win Together, Keep it Simple and Make it Happen are the foundation for fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results.

The annual starting salary for this position is between $83,000.00 - $125,000.00. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications.

*Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired in Colorado.

This role will be accepting applications until October 7th at a minimum. Please note that the application timeline may be flexible to accommodate a comprehensive candidate evaluation.

Sinch brings businesses and people together through tools enabling personal engagement. We partner with leading global enterprises and local startups, enriching their engagement with customers through our communications platform.

If you get us talking about the old days we’ll tell you what it was like to be the early pioneers of cloud communications. But lately, what we’re buzzing about is the fact that we’re trusted to carry 25 billion API calls a year, and we get excited about the value that brings to so many people’s every day lives.