Senior Infrastructure Engineer

BigCommerce named a 2024” Best Place to Work' is looking for a full-time Senior Infrastructure Engineer to join our team.

**To be considered an applicant you must reside in the United States and hold US Citizenship or Permanent Residency**

As a Senior Infrastructure Engineer at BigCommerce you’ll work as part of our Infrastructure Engineering team. Our Infrastructure Engineering team consists of a talented group of individuals who specialize not only in web operations and systems administration but also software engineering. We’re charged with designing the underlying technology stack that powers BigCommerce stores and building the underlying systems/tools that enable engineering teams to build and ship BigCommerce services.

We’re looking for an experienced candidate who brings a blended set of skills for software engineering and web operations to our team. In other organizations you might have heard of this referred to as a “DevOps Engineer” or  “Site Reliability Engineer”. We like to believe DevOps is an idea a theory and a set of fundamentals about how we work and interact within our team in engineering and for our business.

Currently you’ll find us predominantly working in Golang Python Ruby and Scala backed by Puppet for configuration management and Terraform for infrastructure management/provisioning. We operate remote-first and prioritize team over individuals value innovative problem solving and strive for operational efficiency.

What you will do:

• A software engineer with a curiosity for operations or an operations engineer that wants to work closely with software engineers to help glue infrastructure and software together.

• Apply software engineering and SRE principles while leveraging infrastructure automation tools to build maintain monitor and operate complex infrastructure.

• You understand scalable web architectures and cloud technologies.

• Someone who loves to code and you enjoy working in multiple programming languages. We primarily work with Golang Python Ruby and Scala.

• You drive issues to completion marshaling resources in high-pressure situations.

Who you are:

Our ideal candidate possesses some or all of the following skills:

• 4+ years of experience in building software for operating or supporting large Linux based web application environments.

• An excellent communicator who works well with geographically distributed teams such as ours (we are split between Austin Kyiv San Francisco Sydney and remote).

• Your systems and scripts are clean well-documented and comprehensible.

• You have a passion for learning when it comes to working with new technologies or languages.

• Experience with UNIX systems administration including solid scripting skills in Python Ruby PHP or Bash.

• Experience running Docker with some kind of orchestration system such as Nomad (we use Nomad) Kubernetes or Amazon ECS.

• Knowledge of configuration management systems such as Ansible Chef or Puppet (we use Puppet).

• Experience with observability and application performance monitoring (APM) tools such as ELK Prometheus New Relic Sentry and Lightstep.

Our Hiring Processes Might Include

• Recruiter phone screen

• Hiring manager screen / Code Assessment

• Technical Infrastructure Interview

• Final Stage / Team Cultural

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