Senior Instructional Design Specialist (Hybrid)

Senior Instructional Design Specialist (Hybrid)

Greenleaf Integrative (www.greenleafintegrative.com) provides high quality training and support
services to enhance the resiliency and performance of professionals working in demanding environments.

This position supports a government client based in Washington, DC. This is a Hybrid position which allows for telework but requires an in-office commitment on a weekly basis.

Position Overview:

The Sr Instructional Design Specialist position will help create visually compelling, interactive, performance-based courses that drive positive learner outcomes through role-specific content, experiential learning activities, and cognitive learner exercises. This role will coordinate with team members, clients, and various stakeholders, lead the development of course content and design, and ensure the courses meet the highest quality standards and are transferable to an in-person, e-learning, or hybrid environment. Training topics include, but are not limited to the following subjects: new employee orientation, technical sectors (e.g. shelters and settlements, food assistance, economic recovery), grants management, safety and security overseas, and operational stress mitigation. The successful candidate will have above average emotional intelligence, communication skills, and conflict management skills.

• FLSA Exempt
• Full time
• Hybrid
• Salary commensurate to experience, and a benefits package
• Hybrid position which allows for telework but requires an in-office commitment on a regular basis
• Reports to Training Unit Manager
• This is a Senior Level Position

Job duties:
ISD

• Lead instructional design strategies in a multidisciplinary team of training and education professional.
• Lead the design and development of technology-based courses with a heavy emphasis on Self-Directed eLearning, instructor-led training (ILT), virtual training, or other instructional methodology packages in accordance with sound instructional design principles and Greenleaf's focus on trauma-informed design
• Lead the development of Instructor Led Training using best practices in instructional design and adult learning principles for various delivery options, such as eLearning, classroom training, and blended learning
• Conduct needs assessments and convey results to variety of stakeholders
• Expertly use appropriate course authoring tools to create instructional material such as online courses, guides, handouts, worksheets, or manuals to optimize learning and manipulate and edit digital imagery, video and sound
• Lead the collaboration of internal and external staff and SMEs on e-learning projects, including developing new training and updating existing training
• Train and mentor Trainers and Instructional Designers in use of e-learning development tools

Project Management

• Develop, maintain and implement project management methodologies, standards, and tools in support of course design, development and rollout
• Conduct project meetings and prepare regular reports to communicate the status of projects to stakeholders within and beyond the project team
• Resolve issues that serve as roadblocks and/or place project objectives at risk. Identifies and provides visibility into trade-offs between options, while identifying recommended approaches
• Perform project close-out steps to include identifying lessons learned/best practices to inform the success of future projects. Applies continuous improvement methodologies throughout the project management lifecycle.
• Train and mentor Trainers and Training & Development Specialists
• Position may require occasional local and international travel
• Other duties as assigned

Basic Requirements:

• Minimum years of relevant experience (varies by highest degree):
  • Education, Training and Development, Instructional Design, or another relevant field 
  • 15-yrs experience with Bachelors degree OR
  • 12-yrs experience with Masters degree OR
  • 8-yrs experience with PhD
• US Citizenship
• Ability to obtain and maintain an interim and final secret security clearance

​​​​​​​Required Experience:

• Proven experience designing content for the e-learning environment
• Skilled in managing end-to-end, instructional design process-based methodology (analysis, design, storyboarding, development, implementation, and evaluation)
• Proven expertise in the design and development of products using Articulate Storyline 360, Adobe Captivate, and the Adobe Creative Cloud suite
• Demonstrated expertise in needs assessment and measurement of the effectiveness of training
• Demonstrated experience with digital learning solutions such as videos, infographics, simulations, gamification, audio, microlearning, and rapid-development multimedia
• Designing and facilitating instructor-led training that engages participants in active learning experiences
• Close collaboration with SMEs, including providing coaching and feedback

Required Skills:

• Must be able to thrive in a VUCA (volatile, uncertain, complex, ambiguous) environment
• Expert ability to convert complex ideas and concepts to simple, easy to understand content
• Skilled listener with high levels of emotional intelligence to understand the needs of stakeholders and adapt messages for greater impact, support, and commitment.
• Models Greenleaf values and beliefs related to organizational wellbeing, leadership resiliency, and personal sustainability.
• All employees are expected to embody Greenleaf’s core values in the workplace: Champion the cause of wellbeing, bring tenacious compassion to every interaction, grow from integrating multiple perspectives, and fiercely adhere to science and ethics.
• Disciplined individual with exceptional time management skills, focusing on the most critical, customer-centric activities.
• Highly organized with the ability to handle multiple projects and priorities while coordinating workflow in a deadline-driven and service-focused environment.
• Demonstrated ability to oversee all aspects of projects over the entire project life cycle
• Advanced skills in Captivate, Storyline, and other online development tools
• Provides easy to understand feedback to subject-matter-experts respectfully and constructively
• Knowledge of SCORM and learning management systems
• Ability to clearly conceptualize complex issues and translate ideas into concrete learning products
• Creates high level of engagement in an adult learning context
• Superior technological skills; high skill level with Microsoft Office Suite (PowerPoint, Excel, and Word) and Google Suite in a network environment; ability to learn new software and databases quickly
• Produces and maintains a high degree of accuracy even when working quickly
• Highly responsive to client requests
• Collaborates and builds relationships enthusiastically within team and the client organization
• Flexibility and adaptability to changing client needs
• Self-motivated (i.e., drives projects independently)
• Strong at solving problems
• Eager to grow and learn

Benefits and Perks:

• Annual bonus based on performance
• Medical, dental and vision coverage offered
• 401k with 2% matching after first year
• 3 weeks paid time off with increase over tenure
• 9 annual holidays
• All-staff planning day
• Company-wide Day of Service volunteer day
• Educational assistance
• Training and development
• Weekly and ad hoc mindfulness sessions
• Up to 3 hours per week for wellbeing
• Adoption Assistance
• Conservative business casual dress code

This position description reflects Greenleaf’s assignment of essential functions; nothing in this job description restricts the Company's latitude to assign or reassign duties and responsibilities to this job at any time.

Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or
ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.

•  Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.
•  Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
•  Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment-free environment; builds a diverse workforce.
•  Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
•  Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.
•  Planning/Organizing - Prioritize and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
•  Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
•  Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.
•  Language Skills - Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, proposals, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
•  Mathematical Skills - Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
•  Reasoning Ability - Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to question activities and issues in all functional areas and make sound business decisions based on that data.
•  Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit, talk, type or hear; frequently required to walk and use hands to handle, or feel and reach. Specific vision abilities required by this job include close vision. The employee may occasionally lift or move up to 25 pounds. Employee may be required to stand for several hours during training deliveries.
•  Work Environment - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.

All qualified applicants will receive consideration for employment without regard to race, color, religion,
sex, gender identity, sexual orientation, or national origin. We are also an equal opportunity employer of
individuals with disabilities and protected veterans.