Senior Instructional Designer

POSITION OVERVIEW

Alarm.com is seeking a Senior Instructional Designer to join our rapidly growing team.  They will focus on designing digital and blended learning content, partnering with program managers and subject matter experts to keep content relevant and updated, and continuing to help refine our current training offering. The ideal candidate will be comfortable functioning in a consultative role, creating digital learning content, creating instructor-led and blended learning content, writing storyboards and scripts, leading design and development meetings with program managers and subject matter experts, working in an iterative design process alongside eLearning developers, and have a can-do attitude. 

RESPONSIBILITIES

The Senior Instructional Designer’s primary job responsibilities will include:

• Design, develop, and assess instructor-led, eLearning, and blended curricula, independently or in collaboration with the Partner Education team
• Partner with program managers to design certifications, onboarding, customer support, and instructor-led training programs
• Create eLearning and video storyboards, interactive labs and exercises, workshop seminars, multimedia content, PowerPoints, instructor-led courses, faciliator guides, and lesson plans (VILT & ILT)
• Select and deploy appropriate and useful evaluation approaches, synthesize that feedback, and use it to identify performance gaps in courses, curricula, and programs
• Collaborate with Systems Operations, Project Management, and Partner Education to build and manage eLearning and in-person solution architecture
• Review and shape design documents for curriculum, ensuring that it clearly outlines the scope and depth of each topic area being covered, and that delivery approaches are clearly identified, such as opportunities for hands-on learning or group activities
• Revise work created by content developers, ensuring a high level of quality of its visual, informational, and learning designs
• Proficient in the Alarm.com platform, partner tools, hardware, and supporting technology
• Performs curriculum revisions to ensure materials are current and relevant, lead and perform adaptations to curriculum which may include development of new learning materials.
• Design creative synchronous & asynchronous content by using various technology platforms and tools like: Articulate Storyline, Articulate Rise, PPT, Pendo, Slack, Vyond Video, Camtasia, Mentimeter, etc
• Create learner materials including workbooks, study guides, PPTs, activities, handouts, etc.

REQUIREMENTS 

• Bachelor's Degree, master’s degree or certification in instructional design a plus
• 5 - 7 years of instructional design or equivalent experience
• Experience or familiarity with enterprise software training development, or related technical field
• Experience applying instructional design models (ADDIE, SAM, The Kirkpatrick model of evaluation, etc.) in a production environment
• Experience organizing complex information and content from a variety of sources into a coherent and logical outline and narrative
• Experience with eLearning authoring tools: Articulate Storyline, Articulate Rise, or comparable tools for developing interactive learning experiences, and familiarity with publishing standards like SCORM, xAPI, and cmi5
• Proven experience applying Adult Learning Theory to create courseware, including identifying learning objectives and outcomes, course scripts, and course storyboards
• Strong communication skills, especially written; able to translate complex concepts into appropriate language for a wide range of learners with varying backgrounds
• Must be able to work under tight deadlines
• Effectively deals with ambiguity and takes action without every detail present
• Exceptionally creative, collaborative, and truly excited about building interactive training content

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best.  Our quality standards are high and our employees enjoy working alongside other high achievers.      
• Make an immediate impact: New employees can expect to be given responsibility for bringing new technologies to the marketplace within weeks. You are empowered to perform as soon as you join the Alarm.com team!  
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and gain a broad knowledge base across multiple areas of the business.    
• Work with latest technologies:  As we continue to lead the industry, we require expertise across a broad spectrum of technologies including short and long-range wireless communication, video surveillance, lighting and HVAC automation, web development, and backend application development and hosting. 
• Focus on fun:  Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and an annual corporate retreat. 

COMPANY INFO

Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more. Alarm.com was named to Fortune Magazine's list of the top 100 Fastest Growing Companies in 2021 and adds to the meaningful work we do to give property owners peace of mind, help them conserve energy and water, and stay connected to loved ones. We’re seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. 

COMPANY BENEFITS

Alarm.com offers competitive pay and benefits including a wide choice of healthcare options with generous company subsidy, a health savings account option with company contribution, 401(k) with employer match, paid holidays and paid time off increasing with tenure, paid maternity and paternity leave, company paid STD/LTD and life insurance, flexible spending accounts, and a casual dress work environment.    

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