Senior Instructional Designer

QGenda is the leading innovator in provider operations, delivering solutions to more than 4,000 organizations in over 45 medical specialties. Ranked as one of the Top Workplaces in Atlanta, Georgia’s Top 40 Innovative Companies, and one of the 40 fastest growing companies in Georgia, QGenda is the best place to grow in your career. We’re committed to our employees, customer-obsessed, community dedicated, collaborative, and quick.

This is a new opportunity to be an integral part of the QGenda Learning & Culture Team based in our Atlanta, GA office and helping to define and shape the future of learning for the entire organization. We’re looking for a Senior Instructional Designer with 3-5 years of corporate L&D experience to design effective learning solutions, develop engaging learning experiences in an interactive and collaborative way, and deploy those solutions across the business. 

Responsibilities

• Collaborate with business leaders, T&D Specialists, content SMEs, and conduct independent research to gather, write, develop, and validate training content on leadership, sales, customer experience, product, onboarding, etc.
• Use advanced instructional design modalities and expertise to conduct thorough needs analysis, identify actionable learning objectives, manage stakeholders, and present solutions that solve performance gaps.
• Effectively use technology and modern designs to develop interactive blended learning solutions including eLearning, ILTs, micro learning, workshops, simulations, role-plays, and mobile learning utilizing videos, graphics, gamification, voice over, gifs, images, etc.
• Use rapid development to deploy short term learning solutions while simultaneously developing larger strategic learning solutions.
• Use superior project planning to manage incoming design requests and in-progress developments, communicating updates and deliverables to stakeholders. 
• Manage an LMS and other learning sites (LinkedIn Learning, etc.) with focus on the learner experience and support, organize course libraries, partner with T&D Specialists for content updates, and ensure accuracy in reporting and employee data from the HRIS. 
• Conduct course evaluations to determine effectiveness of training and incorporate measurement and assessment results into future projects 
• Champion enhancements/improvements/innovations to design processes and lead in the implementation efforts of these improvements 

Knowledge, Skills & Abilities

• Bachelor’s Degree 
• 3-5 years of previous experience in a corporate instructional design role
• 3-5 years designing and developing modern, interactive, and blended learning solutions 
• Exceptional planning, prioritization, and project management skills to manage multiple activities and projects with rapid development
• Ability to quickly change speeds and focus as business needs dictate and evolve 
• COURSE DEVELOPMENT (Proficiency: Advanced) Demonstrated experience building a variety of learning courses, paths, programs, and resources from needs analysis though launch with experience in a variety of development softwares (Articulate, Captivate, etc.) 
• LEARNING MANAGEMENT SYSTEMS (Proficiency: Intermediate - Advanced) Proven experience managing an LMS uploading courses, managing HRIS data, reporting, creating and maintaining course libraries, gamification and badges is a plus.
• MULTIMEDIA DEVELOPMENT(Proficiency: Intermediate) Demonstrated experience developing learning videos, gifs, voiceovers, and script writing. 
• GRAPHIC DESIGN: (Proficiency: Intermediate - Advanced) Demonstrated experience with graphic design including editing images, designing PowerPoints and templates, using graphic design software such as Adobe Creative Suite, illustrator, InDesign, Photoshop, Vimeo, etc.

NOTE: Portfolio of work samples will be requested as part of the interview process.

Applicants must be currently authorized to work in the United States on a full-time basis.