Senior Instructional Designer

We’re looking for a Senior Instructional Designer with 3-5 years of corporate L&D experience to design and develop effective learning solutions for our Sales, Product and Customer Experience teams. This hybrid, Atlanta-based role is an integral part of the QGenda Learning & Culture team. 

How You’ll Make an Impact

• Collaborate with business leaders, T&D Specialists, content SMEs, and conduct independent research to gather, write, develop, and validate training content on sales skills, sales onboarding, and sales methodology, customer experience, product training and product certifications.
• Use advanced instructional design modalities and expertise to conduct thorough needs analysis, identify actionable learning objectives, manage stakeholders, and present solutions that solve performance gaps.
• Effectively use technology and modern designs to develop interactive blended learning solutions, including eLearning, ILTs, micro-learning, workshops, simulations, role-plays, and mobile learning utilizing videos, graphics, gamification, voice-over, gifs, images, etc.
• Use rapid development to deploy short-term learning solutions while developing larger strategic learning solutions simultaneously.
• Use superior project planning to manage incoming design requests and in-progress developments, communicating updates and deliverables to stakeholders. 
• Support the management of our LMS (Docebo) and other learning sites (LinkedIn Learning, etc.) with a focus on the learner experience and support, organize course libraries, partner with T&D Specialists for content updates, and ensure accuracy in reporting and employee data from the HRIS. 
• Conduct course evaluations to determine the effectiveness of training and incorporate measurement and assessment results into future projects. 
• Champion enhancements/improvements/innovations to design processes and lead in the implementation efforts of these improvements 

Who You Are 

• Someone who has exceptional planning, prioritization, and project management skills to manage multiple activities and projects with rapid development
• Able to quickly change speeds and focus as business needs dictate and evolve 

Experience You Bring

• Bachelor’s Degree 
• 3-5 years of previous experience in a corporate instructional design role
• 2-4 years experience in designing and developing sales and product training (customer experience training a plus) 
• Experience with sales methodologies 
• COURSE DEVELOPMENT (Proficiency: Advanced) Demonstrated experience building a variety of learning courses, paths, programs, and resources from needs analysis through launch with experience in a variety of development software (Articulate, Captivate, etc.) 
• LEARNING MANAGEMENT SYSTEMS (Proficiency: Intermediate - Advanced) Proven experience managing an LMS, uploading courses, managing HRIS data, reporting, creating and maintaining course libraries, gamification and badges is a plus.
• MULTIMEDIA DEVELOPMENT(Proficiency: Advanced) Demonstrated experience developing videos, gifs, voiceovers, and script writing. 
• GRAPHIC DESIGN: (Proficiency: Intermediate) Demonstrated experience with graphic design, including editing images, designing PowerPoints and templates, using graphic design software such as Adobe Creative Suite, Illustrator, InDesign, Photoshop, Vimeo, etc.
• Portfolio of work samples provided during interviews