Senior Insurance Product Operations Manager

Tel Aviv, Israel | Insurance | Full-time

Not your everyday company

Lemonade completely reinvented how insurance works. As a customer-centric tech company, we created an insurance experience that is smart, instant, and delightful.

At Lemonade, you'll be working with a group of like-minded makers, who get a kick out of moving fast and delivering great products. We surround ourselves with some of the smartest, most motivated, creative people who are filled with positive energy and good karma.

Unlike most publicly traded companies, we're nimble and efficient. We take pride in the fact that we still think and operate like a startup. We don't care much about titles and hierarchy and instead focus on innovation, bold moves, and challenging the status quo.

We're built as a lean, data-driven organization that relies on a common understating of objectives and goals to provide teams with autonomy and ownership. We don't like spending our days in meetings and we skip committees altogether. At Lemonade, there's no such thing as going over someone's head. We have zero tolerance for bureaucracy, office politics, and lean-back personalities.

As a Public Benefit Corporation and a certified B-Corp, we deliver environmental and social impact using our products and tech. Through our Giveback program, we partner with organizations such as the ACLU, New Story, The Humane Society, Malala Fund, American Red Cross, 360.org, charity: water, and dozens of others, and have donated millions towards reforestation, education, animal rights, LGBTQ+ causes, access to water, and more.

Awarded 'best workplace'

Best Workplace and Best-Led Company by Inc. Magazine

"World Changing" by Fast Company

Recognized as a World Changing Idea by Fast Company Magazine

Ranked #1 Home insurance in America

Won best renters and homeowners insurance in America by US News, and others

Best Pet Insurance in America

Rated "Best Overall Pet Insurance" by Better Homes & Gardens

Rated 4.9 on the App Store

Among the highest rated apps of all time

What you're applying for

We're looking for a passionate Insurance Product Operations Manager to help our car Insurance product squads excel. Are you a highly collaborative, creative thinker who's passionate about craftsmanship and excellence? Are you a force of nature when it comes to end-to-end execution? If so, this could be the opportunity for you.

As we expand our car product, you'll help the car Insurance teams to scale and improve and enhance the alignment between the insurance and product teams. Your ultimate goal: Push forward innovations that will enable the car Insurance teams to scale and improve.

In this role you'll

• Develop and implement operational processes to streamline insurance product initiatives
• Identify and resolve bottlenecks to guide efficient delivery of products
• Manage product launch timelines, ensuring all deliverables are met on schedule
• Facilitate communication and collaboration across teams to drive product success
• Implement best practices and tools for project management, collaboration, and communication
• Empower our car insurance product teams to optimize for scale and efficiency, while consistently holding stakeholders accountable for their deliverables, and with minimal friction
• Support various squads in their planning processes, making sure future plans align with organizational goals
• Help choose and support relevant tools and processes for automation and best practices

What you'll need

• At least 5 years of experience in product management, operations, or a related role
• Exceptional people skills and a surplus of empathy
• Proven experience creating and enforcing processes to achieve deliverable outcomes with speed and excellence
• Stellar verbal and written communication skills
• Excellent analytical and problem-solving skills
• Strong project management skills with experience using task and project management tools
• Ability to work in a fast-paced, dynamic environment, while managing multiple priorities
• Ability to travel to our US offices once a quarter
• Ability to work in an office environment a minimum of 3 days a week
• Enthusiasm about learning and adapting to the exciting world of AI - a commitment to exploring this field is a fundamental part of our culture

Things to know...

Lemonade is an equal opportunity employer committed to diversity and inclusivity. We never discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you require reasonable accommodations due to religious beliefs, pregnancy, or disabilities, let us know at any time.